Operations Manager (19283)

Tasks

• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
• Provide guidance to logistics specialists, planners, or schedulers.
• Facilitate inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
• Correspond with suppliers or customers to improve supply chain efficiency or sustainability.
• Facilitate distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
• Auxiliary logistics activities, such as negotiating transportation rates or services.
• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
• Recommend optimal transportation modes, routing, equipment, or frequency.
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
• Participate in carrier management processes, such as selection, qualification, or performance evaluation.
• Assist in the development of risk management programs to ensure continuity of supply in emergency scenarios.
• Plan or advise on improvements to internal or external logistics systems or processes.
• Plan or advise on material flow management systems to meet production requirements.
• Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
• Facilitate policies and procedures for logistics activities.
• Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services.
• Execute specific customer requirements, such as internal reporting or customized transportation metrics.
• Ensure carrier compliance with company policies or procedures for product transit or delivery.
• Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities.

  Qualifications

  • Years of Experience: 5-7 Years experience with increasing levels of responsibility working directly for a 3PL / Freight Forwarding company
  • Education and Experience: Industry related degree and/or certification
  • Knowledge: Transportation, Customer and Personal Service, Administration and Management, Production and Processing, Public Safety and Security, Personnel and Human Resources, Computers and Electronics, Education and Training, Mathematics, Economics and Accounting, Active Listening, Management of Personnel Resources, Speaking, Critical Thinking, Time Management, Complex Problem Solving, Coordination, Judgment and Decision Making, Monitoring, Reading Comprehension, Oral Comprehension, Oral Expression, Problem Sensitivity, Written Comprehension, Deductive Reasoning, Inductive Reasoning, Near Vision, Speech Clarity, Speech Recognition, Written Expression, Tools: Desktop computers, Facsimile machines, Laptop computers, Special purpose telephones, Multi-line telephone systems, Technology Compliance software, Electronic mail software, Enterprise resource planning ERP software, Warehouse management system WMS software (Deposco), Customer resource management CRM software, Logistics and supply chain software (CargoWise ediEnterprise), Spreadsheet software (Microsoft Excel and other office applications)
  • Skills: Active Listening, Management of Personnel Resources, Speaking, Critical Thinking, Time Management, Complex Problem Solving, Coordination, Judgment and Decision Making, Monitoring, Reading Comprehension, Oral Comprehension, Oral Expression, Problem Sensitivity, Written Comprehension, Deductive Reasoning, Inductive Reasoning, Near Vision, Speech Clarity, Speech Recognition, Written Expression, Tools: Desktop computers, Facsimile machines, Laptop computers, Special purpose telephones, Multi-line telephone systems, Technology Compliance software, Electronic mail software, Enterprise resource planning ERP software, Warehouse management system WMS software (Deposco), Customer resource management CRM software, Logistics and supply chain software (CargoWise ediEnterprise), Spreadsheet software (Microsoft Excel and other office applications)
  • Abilities: Oral Comprehension, Oral Expression, Problem Sensitivity, Written Comprehension, Deductive Reasoning, Inductive Reasoning, Near Vision, Speech Clarity, Speech Recognition, Written Expression, Tools: Desktop computers, Facsimile machines, Laptop computers, Special purpose telephones, Multi-line telephone systems, Technology Compliance software, Electronic mail software, Enterprise resource planning ERP software, Warehouse management system WMS software (Deposco), Customer resource management CRM software, Logistics and supply chain software (CargoWise ediEnterprise), Spreadsheet software (Microsoft Excel and other office applications)