Operations & Maintenance Program Manager-EN

CAE’s Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing training and critical operations with digitally immersive solutions.

About the role

This position plans, organizes, and controls the C-17 Operational Training Sites from conceptual stages, proposals, and through program life cycles to optimize profit and meet marketing, financial, and corporate growth objectives.

Responsibilities

• Manage the C-17 Training System Operations and Maintenance Program, including all C-17 Training Sites.
• Oversee day-to-day progress of the sites through constant interaction with site managers, instructors, engineers, technicians, government representatives, and training support personnel.
• Lead, mentor, and evaluate program staff at various CONUS and OCONUS C-17 training sites.
• Apply change, risk, and resource management to complex programs using various tools.
• Ensure sites comply with Union Collective Bargaining Agreements (CBA) and participate in grievance, arbitration, or CBA renegotiations.
• Collaborate daily with functional areas such as engineering, marketing, manufacturing, logistics, cybersecurity, and operations to meet cost, schedule, and performance goals.
• Participate in overall program management discipline evolution within the organization.
• Analyze and resolve simple to moderately complex problems using project management tools.
• Provide technical expertise and training to other CAE USA departments in support of the program.
• Maintain teaming associations with subcontractors and manage subcontractor performance.
• Prepare, conduct, and run medium to large technical and management meetings with internal and external customers.
• Proactively provide leadership and continual feedback on key program metrics and contract activities using existing tools and feedback mechanisms.

Requirements

• Bachelor’s Degree in a related field.
• Military Air Mobility Management experience.
• C-17 experience required; experience managing C-17 training at the Wing, Group, and Squadron Level.
• Strong knowledge of the C-17 flight simulator and training services market, including experience managing the development of training solutions.
• Excellent knowledge of performance evaluation and change management principles.
• Proficient in MS Office; working knowledge of program/project management software is advantageous.
• Outstanding leadership, organizational, communication, and problem-solving skills.
• Ability to reason, plan, direct, and evaluate situations to make recommendations beneficial to the program and company.
• Demonstrated leadership with complex reasoning and problem-solving abilities.
• Ability to effectively present information to customer representatives, top management, and public groups.
• Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

Preferred Skills

• Former C-17 Evaluator/Instructor.
• Former C-17 Squadron, Group, or Wing Commander.
• C-17 Weapons School Graduate.
• Graduate-level coursework.
• Complex financial managerial skills, including budgetary and proposal activities.
• Basic knowledge of accounting.

Security Responsibilities

• Comply with all company security and data protection/usage policies and procedures.
• Personally responsible for proper marking and handling of all information and materials in any form.
• Shall not divulge any information or afford access to other employees not having a need-to-know.
• Shall not divulge information outside the company without management approval.
• All government and proprietary information will be accessed and stored electronically on company-provided resources.
• Must be eligible for DoD Personal Security Clearance.

Work Environment

• Ability to travel extensively, nationally, and internationally, for extended periods.
• Ability to handle essential duties and responsibilities worldwide.
• Work will be performed in an office environment.
• Periodic activities in a simulator high-bay environment.

Physical Demands

• Ability to operate a personal computer and communicate via telephone.
• Ability to work many hours under pressure.
• Ability to lift 50 pounds.

Benefits

• Comprehensive and competitive benefits package.
• Flexibility that promotes work-life balance.
• A work environment where all employees are valued, respected, and safe.
• Freedom to succeed by enabling team members to deliver, take initiatives, and make decisions.
• Recognition, professional development, advancement opportunities, and fun.