Operations & Logistics Specialist

Essential Duties And Responsibilities

• Manage inventory within assigned systems, maintaining accurate on-hand quantities, performing regular cycle counts, and executing adjustments as needed to reconcile discrepancies.
• Create, issue, and track purchase orders (POs); maintain PO documentation.
• Operate NetSuite and other assigned financial and ERP systems for inventory tracking and reporting.
• Monitor inventory and produce regular reports and dashboards for Production, Sales, and Management teams.
• Organize meetings by creating agendas, attending the meetings, crafting action items, and effectively following up on behalf of the President.
• Serve as primary administrative support for project management activities, including project plans, timelines, meeting coordination, status tracking, and stakeholder communication.
• Attend all pertinent meetings for accurate note and record taking. Provide necessary follow-up for timely completion of duties, projects, and cross-company communications.
• Aid Account Managers with management of in-location client stores: inventory replenishment, merchandising standards, inventory audits, transfers, and reconciliation of store-level sales and stock.
• Provide point-of-sale (POS) device support for clients: device setup, basic troubleshooting, escalation to POS vendors/IT, and end-user training/documentation.
• Escalate operational risks, supply interruptions, or significant discrepancies to management promptly and recommend corrective actions.
• Ensure adherence to good safety procedures.
• Perform other duties as directed by the President of Good Hearts Gear.

Skills And Knowledge

• Administrative Skills: Proficiency in tasks like data entry, flyers and managing correspondence.
• Time Management: Efficiently managing time to handle multiple administrative duties.
• Technical Skills: Computer skills in such areas as word processing, spreadsheets, and visual presentations. Highly proficient in use of Microsoft Office, Outlook, SharePoint, Adobe, Ecommerce, website searches, AI and appropriate cloud-based applications.
• Excellent interpersonal skills: Being courteous, professional, and helpful in order to build good relationships with colleagues and manage task list.
• Detail Oriented: Ensuring accuracy in clerical tasks and maintaining organized records.
• Adaptability: Flexibility to handle various tasks and adapt to changing business needs.
• Bilingual preferred.

Job Requirements

• Administrative: 2 years (Preferred)
• Marketing: 2 years (Preferred)
• NetSuite: 2 years (Preferred)

Disclaimer

MAY PERFORM OTHER DUTIES AS ASSIGNED

Physical Demands

No physical exertion required. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.