Operations Liaison and User Needs & Requirements Collector (Senior)

Location: St. Louis, Missouri, United States | Full‑Time/Regular

Responsibilities

• Serve as a liaison among Program Executive Offices (PEOs), mission partners, operational users, and stakeholders to facilitate coordination, identify collaboration opportunities, and maintain awareness of organizational portfolios and programs.
• Engage with stakeholders to identify, collect, document, validate, and prioritize user needs and technical requirements.
• Monitor initiatives from intake through delivery, track milestones and dependencies, identify issues and risks early, and support accountability for timely execution.
• Cultivate strong stakeholder relationships through proactive communication, sound judgment, and effective coordination.
• Facilitate meetings, reviews, working groups, and briefings between the office, PEOs, mission partners, and leadership.
• Assess the feasibility of requests and initiatives, identify potential challenges, and provide decision‑quality information to leadership.
• Maintain accurate program and requirements tracking data and prepare inputs, status updates, and supporting materials for review and decision forums.
• Collect and analyze performance metrics, milestones, and stakeholder feedback to support program reporting and leadership decision‑making.
• Support the transition of R&D prototype systems, components, processes, techniques, and software into operational environments.
• Support or contribute to test and evaluation (T&E), independent verification and validation (IV&V), and technology assessment activities prior to operational adoption.
• Apply knowledge of NGA processes and procedures that impact technology transition and adoption.
• Use project management and collaboration tools to support requirements tracking, documentation, communication, and team coordination.
• Adapt responsibilities as needed to meet evolving business needs and enable individual growth.

Requirements

• Master’s degree in a relevant scientific or engineering discipline (e.g., Astronomy, Astrophysics, Aerospace Engineering, Computer Science, Electrical Engineering, Physics, etc.) with 13 years of relevant experience, or Bachelor’s degree with 15 years of relevant experience.
• Active TS‑SCI clearance with the ability to obtain CI Polygraph.
• Experience collecting, documenting, analyzing, and managing user needs and technical requirements.
• Experience coordinating across multiple organizations, stakeholders, and technical teams.
• Experience supporting technology development, transition, T&E, IV&V, or operational adoption.
• Experience developing technical reports, status updates, performance metrics, briefings, or other decision‑support materials.
• Strong written, verbal, organizational, and interpersonal communication skills.
• Ability to manage multiple priorities, track actions and milestones, and identify issues requiring leadership attention.
• Experience transitioning R&D prototypes or emerging technologies into operational environments.
• Knowledge of NGA processes and procedures impacting technology adoption.
• Experience with test and evaluation, IV&V, or operational acceptance of new technologies.
• Experience supporting requirements collection and translating operational needs into clear, actionable technical requirements.
• Proficiency with Jira, Confluence, or similar project‑management and collaboration tools.
• Experience working within DoW, IC, or other national‑security mission environments.
• Experience tracking program performance metrics, milestones, risks, and dependencies.

Benefits

• 401(k) with 100 % company match on the first 6 % deferred, immediate vesting.
• Comprehensive medical, dental, and vision coverage—employee portion paid 100 % by Core4ce.
• Unlimited access to training and certifications, with no pre‑set cap on eligible professional development.
• Tuition assistance for job‑related degrees and courses.
• Paid parental leave, PTO that grows with tenure, and generous holiday schedules.
• The Forge program: employees can propose bold innovations and receive internal backing to bring them to life.

Pay

Salary Range: $170,000.00 – $196,000.00 USD annually.