Operations Level 2

About the role

Coordinates shipment planning and execution activities for sensitive, high-value, or time-critical materials across domestic and international transportation networks.

Responsibilities

• Ensures shipment requirements, routing details, handling instructions, and documentation are accurate and complete to support compliant and timely delivery.
• Communicates with clients, carriers, customs contacts, and internal stakeholders to facilitate shipment movement and resolve routine transportation issues.
• Monitors shipment status and exception points and updates relevant stakeholders to support visibility and continuity of service.
• Supports the development of shipment solutions that align with customer requirements, transportation constraints, and regulatory considerations.
• Maintains shipment records, tracking information, and operational updates to support traceability and logistics coordination.
• Coordinates with network partners and service providers to support handoffs, transit milestones, and final delivery outcomes.

Requirements

• High School Diploma/GED or equivalent experience required.
• 2+ years of experience in logistics coordination, transportation operations, customer care, supply chain support, or a related field required.
• Certification in dangerous goods handling, cold chain logistics, forklift operation, licensure in commercial vehicle operation appropriate for assigned vehicle class and transported materials or equivalent preferred.

Schedule

Monday - Friday, 6:30 am - 3:00 pm.

Benefits

• Medical, dental, and vision care
• Comprehensive wellness benefits focusing on physical, emotional, financial, and social aspects
• Support for working families including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• Training programs and professional development resources
• Mentorship programs, employee resource groups, and volunteer activities

Pay

Salary range: $34,000 - $62,370 (national average; actual range may vary by location).