Operations Leader- Northeast, Property and Buildings

About the role

The Property & Buildings Northeast Region Operations Leader is part of our Business Line’s Operational Leadership Team. Primary responsibilities include overseeing the successful delivery of all projects, supporting the Business Line Executive with P&L, and promoting operational excellence.

Responsibilities

• Partner with the Business Operation Director on all operational aspects of the business.
• Communicate and coordinate with Local Leaders and other managers on operational aspects of the business.
• Aid in monitoring P&L, project performance, and staffing.
• Collaborate with Strategic Growth Team (SGT), HR Partners, Finance Managers, and Project Accounting.
• Oversee Local Operations Leaders and Business Line Project Directors (PD) duties.
• Support and promote a consistent approach to project delivery, operational reporting, quality, and other key initiatives.
• Deliver training and mentoring support for project managers and staff.
• Act as a key leader in the Business Line.

Project Operations

• Coordinate with Project Delivery Partners to monitor appropriate Project Reviews.
• Oversee PDs and confirm they are performing their duties.
• Evaluate Project Manager performance.
• Identify project execution risks and track impacts.
• Develop recovery teams as necessary.
• Address project audits' identified deficiencies.
• Lead work planning and negotiations sessions for key projects.
• Lead Readiness Reviews for large or high-risk projects.
• Identify projects in distress and provide oversight to correct issues.
• Conduct monthly MPR’s.

Key Performance Indicators

• EBITDA
• Net Revenue
• Organic Growth
• Margin Erosion
• DSO
• Billability
• Funding (Backlog)
• Headcount growth

Qualifications

• 10+ years of experience in the MEP consulting industry.
• Bachelor’s/Associate’s Degree in Engineering, Planning, Architecture, Business, or equivalent discipline.
• MBA preferred.
• Experience as a major project manager or related role to understand project delivery issues and requirements.
• Strong understanding of project financials, team dynamics, client relationships, staffing and resource requirements, overhead elements, and performance expectations.
• Proactive problem-solving skills and helpful, open, and candid communication skills.
• Leadership skills that portray commitment, reliability, and accountability to desired outcomes.

Benefits

• Comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings.
• Paid sick leave, vacation, parental leave, bereavement, voting, and naturalization proceedings.

Pay

Expected Salary (all locations): $152,500 - $197,000

Schedule

Flexible and agile workplace model.

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. We design lasting solutions in the buildings, transportation, energy, water, and environment markets. Our employees are dedicated to serving local communities and helping them prosper. For more information, visit www.wsp.com.