Property & Buildings East Region Operations Leader

This leadership role is part of our Business Line’s Operational Leadership Team. You will oversee the successful delivery of all projects and support the Business Line Executive with all aspects of the P&L, including revenue generation, project margin, EBITDA, DSO, project delivery, staff utilization, quality, and safety. This position can be based out of any WSP USA Property & Building office on the East Coast.

Responsibilities

• Partner with the Business Operation Director on all operational aspects of the business.
• Communicate and coordinate with Local Leaders and other managers on operational aspects of the business.
• Assist in monitoring P&L, project performance, and staffing.
• Collaborate with Strategic Growth Team (SGT), HR Partners, Finance Managers, and Project Accounting.
• Oversee Local Operations Leaders and Business Line Project Directors (PD) duties.
• Partner with Project Delivery for project operations consistency and reporting.
• Support and promote a consistent approach to project delivery, operational reporting, quality, and other key initiatives.
• Deliver training and mentoring support for project managers and staff.
• Act as a key leader in the Business Line.

Profit and Loss (P&L) Duties

• Monitor Business Line budgets and provide recommendations/corrective actions to stay within budgets.
• Effectively operationalize region growth strategies, forecasting, and funding strategy in collaboration with Business Line Executives.
• Track, support, and report project funding.
• Take necessary actions to lead and improve cash flow.
• Participate in the development of the annual budget process to include forecasting, monitoring, analysis, and recovery planning.
• Responsible for executing on the Business Line P&L priorities and strategies, including revenue generation, project margin, EBITDA, DSO, project delivery, client satisfaction, staff billability/billable hour goals, safety, and other financial metrics.

Project Operations Duties

• Coordinate with Project Delivery Partners to:
  • Monitor that appropriate Project Reviews are being conducted in the Business Line.
  • Oversee PDs and confirm they are performing their duties.
  • Identify project execution risk.
  • Evaluate Project Manager performance.
  • Identify challenged projects, track financial impacts, and develop corrective action plans.
  • Conduct monthly MPR’s sufficiently.
• Lead work planning and negotiations sessions for key projects.
• Lead Readiness Reviews for large or high-risk projects.
• Ensure appropriate proactive project reviews are being conducted on high-risk/large value/Alternative Delivery projects and any necessary follow-up is done.
• Identify projects that are in distress (challenged projects) and provide the oversight necessary to correct the issues.
• Develop recovery teams as necessary to correct unsatisfactory project performance.
• Ensure any needed corrective deficiencies identified in project audits are addressed.
• Provide independent research and contribution to the betterment of Project Operations procedures.

Key Performance Indicators

• EBITDA
• Net Revenue
• Organic Growth
• Margin Erosion
• DSO
• Billability
• Funding (Backlog)
• Headcount growth

Requirements

• 15+ years of experience in the MEP consulting industry.
• BA/BS Degree in Engineering, Planning, Architecture, Business, or equivalent discipline. MBA preferred.
• Experience as a major project manager or related role to understand project delivery issues and requirements.
• Strong understanding of project financials, team dynamics, client relationships, staffing and resource requirements, overhead elements, and performance expectations.
• Proactive problem-solving skills and helpful, open, and candid communication skills.
• Leadership skills that portray commitment, reliability, and accountability to desired outcomes.

Benefits

WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include:

• Coverage related to medical, dental, vision, disability, and life.
• Retirement savings.
• Paid sick leave.
• Paid vacation (or other personal time).
• Paid parental leave.
• Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Pay

Expected salary (all locations): $182,500 - $250,000. WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.

About the Company

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors, and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water, and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

WSP provides a flexible and agile workplace model while meeting client needs. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.