Operations Leader - Full Time

Key Responsibilities

• Lead with impact—oversight of inventory management, replenishment, order fulfillment, and meeting operational standards.
• Drive brand presentation—visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience—partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop—guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork—promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards—follow company policies and create a safe and enjoyable shopping experience for all.

Qualifications/Experience

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.