Operations Leader
Petco · Collierville, TN · 2 wk ago
ManagementFull-time
About the role
The Operations Leader at Petco is responsible for overseeing daily store operations, ensuring a safe and welcoming environment for pets, partners, and customers. This role involves supervising staff, managing store operations, and supporting store leadership.Responsibilities
- Pet First: Uphold Petco’s animal care standards, ensuring the health, safety, and proper handling of all animals.
- Foster the Fun: Deliver friendly, knowledgeable, and solution-oriented service to every customer. Support and supervise store partners, helping maintain productivity and positive morale.
- Let’s Go!: Open and close the store while following all cash handling, safety, and security protocols. Support daily store operations including sales, task execution, and recovery. Execute merchandising standards, assist with inventory activities, and identify and communicate merchandising issues.
Requirements
- Previous retail experience required; key holder or supervisory experience preferred.
- Strong leadership, problem-solving, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and thrive in a fast-paced environment.
- Basic math skills and experience handling cash and transactions.
- Reliable, responsible, and detail oriented.
Qualifications
- High school diploma or equivalent.
- Valid driver’s license and reliable transportation.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Skills
- Leadership and supervision skills.
- Customer service and problem-solving abilities.
- Inventory management and merchandising knowledge.
- Basic math and cash handling skills.