Operations Lead in Training, EX

About the role

The Operations Lead in Training (OLIT) role is the launchpad for a rewarding leadership career—where your potential meets our momentum. This program is perfect for someone who loves working with people, thrives in a fast-paced customer service environment, and is ready to take the first step toward leadership.

Responsibilities

• Deliver an unforgettable customer experience with Mister’s signature wave, smile, and commitment to excellence.
• Lead daily operations with purpose, helping your team balance speed, quality, and teamwork to create “wow” moments for every guest.
• Grow your sales and leadership skills by promoting our products and Unlimited Wash Club® memberships.
• Take on new challenges with curiosity, using every shift as a chance to learn, grow, and build confidence in your leadership.
• Work as one team, building trust, supporting each other, and celebrating success together.

Requirements

• Love working with people and bring positivity to every interaction.
• Lead by example, take ownership of your work, and hold yourself to high standards.
• Stay motivated and goal-oriented, even when the pace picks up.
• Thrive in team environments built on trust, accountability, and shared success.
• Adapt quickly, stay curious, and are excited to start your leadership journey with a rapidly growing, people first company.

Qualifications

• Prominent leadership experience—1 year leading a team, supervising shifts, or managing people in a customer-facing environment.

Skills

• Strong interpersonal and communication skills.
• Ability to multitask and manage multiple priorities.
• Customer service orientation and ability to provide excellent service.

Benefits

• Competitive pay.
• Great benefits.
• Recognition for your hard work and results.

Pay

Competitive pay.

Schedule

Hours vary based on location and department needs.

Benefits

• Health insurance.
• Retirement savings plan.
• Flexible spending accounts.
• Time off and paid holidays.

Employment

Employment is contingent upon successful completion of a pre-hire background and Motor Vehicle Records (if applicable) check.

Equal Opportunity Employer

Mister Car Wash participates in the E-verify system nationwide.