Operations Lead
About the role
As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work.
Responsibilities
- Facilitate smooth shift transitions by communicating updates on your team’s production
- Verify Standard Operating Procedures are being followed
- Run reports throughout the shift (we will teach you how to do this!)
- Participate in special projects as needed
Requirements
- Solid understanding of thredUP quality standards and operations processes
- Enthusiastic about building leadership skills
- Ability to keep business and customer information confidential
- Ability to exercise independent judgment and operate with minimal supervision
Benefits
- Consistent, set schedule
- Competitive pay (we leverage market data)
- Employee stock purchase plan
- PTO + paid holidays
- Medical, dental, vision, 401k, life and disability insurance offered
Diversity, Inclusion & Belonging
We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first.