Operations Lead

About the role

Full-time position based at the Malibu store.

Position summary

The Kith Operations Lead serves as the Operations Manager’s right hand, supervising merchandise handling, training stock associates, maintaining an organized stockroom, and overseeing replenishment. The role manages inbound/outbound shipments, communicates inventory needs to leadership, and acts as the back-of-house point person when the Operations Manager is unavailable.

Responsibilities

• Execute all shipment receiving and processing procedures.
• Organize and place merchandise neatly in the stockroom.
• Perform audits, transfer damaged/defective goods, re-ticket items, and process phone orders.
• Track team productivity and ensure adherence to management-set standards and efficiency targets.
• Record and report delivery information accurately.
• Communicate daily goals and priorities to support associates; redirect activities to meet targets.
• Manage shipment supplies and fixtures; escalate needs to leadership.
• Maintain a neat, clean, and organized stockroom.
• Champion operational efficiency and process-driven workflows.
• Assist store management with housekeeping tasks (dusting, sweeping, trash collection, etc.).
• Participate in physical inventories and assist the Merchandising team during visual initiatives as needed.

Requirements

• Open and flexible availability, including evenings, overnights, weekends, and holidays.
• Consistent weekend availability and readiness to support special projects, drops, or releases as business needs dictate.
• Six or more months in a customer-facing role.
• One or more years in a retail environment.
• One or more years in an apparel operations role.

Skills and abilities

• Clear communication with customers, peers, and direct reports.
• Strong time-management and multitasking skills.
• Ability to manage multiple projects simultaneously.
• Capable of lifting and moving up to 25 lbs.
• Ability to perform standard retail tasks: bending, twisting, climbing ladders/step stools, standing and walking for extended periods.

Who you are

• Detail-oriented and self-motivated.
• Organized team player with a solution-driven, natural leadership style.

Who we are

Founded in 2011 in New York City, Kith is a lifestyle brand and specialty retailer offering seasonal collections of men’s, women’s, and children’s apparel, accessories, and footwear through a distinct lens of personal storytelling. Known for uncompromising detail to fabrication and design, Kith is led by Founder, CEO, and Creative Director Ronnie Fieg. The brand evokes nostalgia from a dynamic point of view and collaborates with a curated set of best-in-class partners. Kith operates 16 standalone boutiques worldwide and 3 shop-in-shops, alongside Kith Treats in 10 locations and Sadelle’s restaurants in Paris, Miami Design District, Toronto, and Seoul. The Kinnect Foundation, Kith’s non-profit, advances positive change through education, community engagement, and social impact.