Operations Lead

About Crowd Cow

Crowd Cow offers the most convenient and direct way for consumers to purchase from independent and family-owned farms, providing access to a world of craft meats and seafoods more diverse and flavorful than most people realize. Our warehouse team is a critical piece of our organization, ensuring our exacting standards are met and customers' orders arrive on time with 100% accuracy. Due to the nature of our business, the fulfillment center is a cold storage facility. Proper gear will be provided upon completion of training.

About the Role

The Operations Lead position requires an individual who can work effectively under pressure, stay organized, and lead a team of 8 to 10 employees. The candidate must work alongside the manager, assist with picking, packing, and receiving tasks, and demonstrate leadership by example. This role is an internal track position to an Operations Supervisor role.

Responsibilities

• Delegate responsibilities while directly performing the same tasks as assigned team members
• Process, pack, and ship orders accurately
• Maintain inventory of products; restock as needed
• Inspect products for damages; report as needed
• Maintain a clean and orderly warehouse environment
• Receive and appropriately sort and store incoming products
• Prepare products for shipping
• Follow all safety protocol and warehouse procedures
• Maintain adequate levels of supplies for your specific area (e.g., corrugated material, paper, labels, safety knives, marketing materials)
• Interact with management and team members in other departments to plan, execute, and report on initiatives
• Actively look for efficiency gains, process improvements, and potential shortfalls
• Perform other tasks and duties as assigned

Qualifications

• Proven track record as a Warehouse Associate
• Reliable attendance and proactive problem-solving skills
• Basic computer knowledge
• High school diploma preferred
• Proven work experience in a warehouse setting
• Familiarity with hand trucks, pallet jacks, and other warehouse equipment
• Ability to skillfully and safely operate a forklift
• Good working knowledge of warehouse data systems
• Solid communication and inventory skills
• Physical stamina and dexterity; ability to lift or move at least 40 lbs
• Must be eligible to work in the United States without requiring visa sponsorship

Schedule

The primary operating schedule is Monday through Thursday, 6:00 AM – 4:30 PM, with overtime hours sometimes required based on shipping volumes.

Pay

This is a full-time position with an hourly rate of $21.00 per hour, with overtime pay after 40 hours in a week.

Benefits

• Generous medical benefits
• Paid time off packages