Operations Intern | Highmark Stadium

About the role

We are looking for Operations Interns to join our team at New Highmark Stadium in Orchard Park, NY. As an Operations Intern, you will support the planning and execution of game-day and event operations, assist with inventory, staffing coordination, and service logistics. This role offers hands-on experience in large-scale venue operations while working closely with cross-functional teams to deliver an exceptional fan experience. This internship will last for the entirety of the Buffalo Bills Season.

Essential Functions

• Support gameday and event operations for food & beverage outlets, assisting with inventory control, staffing coordination, and service flow across the stadium.
• Collaborate with operations and culinary teams to ensure compliance with food safety standards, quality control, and timely service during high-volume events.
• Analyze sales and operational data to help improve concession efficiency, reduce waste, and enhance the fan experience.
• Assist with vendor coordination, setup, and breakdown for NFL games and special events, gaining hands-on experience in large-scale venue operations.
• Practice safe work habits and complete company and venue safety and general compliance training.
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
• Adhere to the Legends Global and venue company policies.

Qualifications

• Must be 18 years of age or older.
• At time of apply, must be a current student enrolled in an accredited college or university or have graduated within the past 6 months.
• Pursuing or recently completed coursework in Operations, Hospitality Management, Sports Management, Business, or related field.
• Strong attention to detail.
• Able to demonstrate flexibility and quickly adapt to changes.
• Able to work every single scheduled event day.
• Able to be self-motivated and work independently and work well as a team player.
• Able to work in a fast-paced environment.
• Able to understand written and oral direction and to communicate the same with others.

Compensation

Competitive salary starting at $18/hour commensurate with experience.

Physical Demands

• Ability to lift/move/maneuver up to 75 lbs.
• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to work in all weather conditions.
• Exposure to loud noises (i.e., fireworks, voices, and audio systems), flashing lights, and extreme heat/cold.