Operations Intern

About the role

Our 10-week, paid Summer Internship Program gives college students hands-on exposure to the day-to-day operations of a leading national trailer leasing and rental company. As an Operations Intern, you will learn how a branch manages its fleet, coordinates equipment movement and vendor work, maintains safety and compliance standards, serves customers, and keeps the operation moving efficiently.

This is a full-time, on-site Intern role from May 31 through August 6, 2027 (8AM - 5PM, Monday through Friday) at our Dallas, TX branch and Plano, TX corporate office. You will spend time in the office, with customers and vendors, and outdoors in the branch yard learning the equipment and working alongside experienced operations professionals.

What you will learn

• Fleet and equipment management in a commercial transportation environment.
• How to inspect trailer equipment for safety, condition, and regulatory compliance.
• Logistics and coordination of equipment movement between branches, customers, and vendors.
• Vendor coordination, maintenance workflow, and Premier operating standards.
• Customer service and the role operations plays throughout the customer lifecycle.
• How Accounts Receivable, Accounts Payable, rental/leasing agreements, and other business processes connect to branch performance.
• How branch operations, customer service, sales, and corporate teams work together to support the business.

Responsibilities

• Learn to inspect commercial trailer equipment for safety, condition, and compliance with Federal Highway Guidelines and other applicable industry regulations.
• Work alongside operations staff to coordinate trailer maintenance and repair work with vendors and help ensure completed work follows Premier policies and procedures.
• Gain hands-on exposure to fleet logistics by assisting with equipment movement between branches, customers, and vendors.
• Assist with daily inbound and outbound gate activity and help maintain accurate equipment flow through the branch.
• Learn trailer specifications and applications to better understand our fleet and support customer needs.
• Provide support to customers visiting the branch and communicating by phone and email.
• Assist with customer rental/leasing agreements, insurance review, and related operational documentation.
• Gain exposure to the financial side of branch operations by assisting with Accounts Receivable collections and Accounts Payable activities.
• Assist Branch and Corporate teams with projects that support operational excellence, customer service, and business priorities.

Requirements

• Current enrollment in a four-year degree or graduate program.
• Logistics, Supply Chain Management, Operations Management, Business, Transportation, or related majors are preferred; students from all majors are encouraged to apply.
• Rising junior or senior preferred.
• GPA of 3.0 or greater.
• Interest in operations, logistics, fleet management, transportation, customer service, or branch leadership careers.
• Comfort working in both office and outdoor branch-yard environments and willingness to learn about commercial trailer equipment.
• Strong written and verbal communication skills with attention to detail and a customer-service mindset.
• Demonstrated curiosity, problem-solving ability, adaptability, time management, and willingness to work as part of a team.
• Ability to work up to 40 hours per week for the full May 31 - August 6, 2027 internship period with minimum absences.

Physical Requirements

• Spend time in the branch yard inspecting trailers and learning how equipment moves through the operation.
• Physically inspect trailers inside and out, including getting in the trailer as well as underneath the trailer.
• Walk up and down flights of stairs as needed and continually walk the yard.

Skills

• Proficiency in Microsoft Office Suites - Word, Excel, PowerPoint and Outlook.

This is a paid internship.