Operations Implementation Lead - West Region

About the role

A career at Viking Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Midwest and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives.

Responsibilities

• Help Viking Electric strengthen operational excellence by implementing Standard Operating Procedures across the distribution network and partnering with branch teams to build consistent, effective processes.
• Own the initial and ongoing education of Standard Operating Procedures for operations associates and managers through documentation, communication, and expectation setting.
• Lead projects that bring branch operations into alignment with Standard Operating Procedures through training, expectation setting, and change management.
• Create and contribute to knowledge articles and process collateral that support the ongoing education of operations associates.
• Collaborate with the Quality and Business Process team to use data to identify training opportunities at the branch, team, and individual level.
• Perform assigned duties in a professional and ethical manner while following Viking Electric policies, guidelines, and procedures, including safety, anti-harassment, and ethics expectations.

Requirements

• 2+ years of leadership experience in a high-volume operations, logistics, or distribution environment.
• 2+ years of experience with RF warehouse management processes.
• Associate degree/two years of college plus two years of related work experience, or four years of related work experience, plus any additional required experience.
• Excellent written and verbal communication skills with the ability to influence others across all levels of the organization.
• Self-motivated organizational skills with the ability to manage multiple projects and tasks while building positive relationships with associates at all levels of the business.
• Detail-oriented analytical and investigation skills, with the ability to draw conclusions from research.
• Strong technology skills, including Microsoft Office Suite and ERP experience.
• Ability to train associates using a variety of techniques and learning styles.
• Valid driver’s license required. Up to 40% travel required.

What We Offer You

• Great family-friendly benefits to full-time associates: Healthcare plans, Dental & vision, Paid time off, Paid parental leave, 401(k) retirement savings with company match, Professional and personal development programs, Tuition Reimbursement, Opportunity to become a shareholder, Employer-paid short- and long-term disability, Employer-paid life insurance for spouse and dependents, Robust wellness program, Gym reimbursement, Employee Assistance Program (EAP).

Pay

The exact amount of base salary may vary based on experience and skills brought to the role as well as the geographic location of the role. Base Salary: $75,000 - $100,000. Compensation for this position includes annual salary, 15% short-term incentive bonus, and full benefits package offerings.

Schedule

Standard daytime hours; up to 40% travel.