Operations Executive

About the Role

We are seeking an Academic & Operations Executive to oversee both academic and operational functions within our EdTech/education institute in Delhi NCR. This full-time role involves managing curriculum, faculty, daily operations, and student coordination while driving process improvements and EdTech integration.

Responsibilities

• Oversee the academic curriculum, scheduling, and faculty coordination.
• Ensure quality control in teaching methodologies and student engagement.
• Conduct regular training sessions for faculty and staff to enhance academic delivery.
• Manage daily operations of the institute, ensuring seamless execution of academic and administrative tasks.
• Implement and monitor SOPs for smooth workflow across departments.
• Handle logistics, student management, and faculty support.
• Address student concerns, grievances, and feedback for continuous improvement.
• Ensure smooth coordination between students, faculty, and administrative teams.
• Identify operational challenges and implement effective solutions.
• Ensure compliance with regulatory and academic guidelines.
• Utilize technology to enhance learning experiences and operational efficiency.
• Work on digitization of processes and student learning management systems.

Requirements

• Bachelor’s/Master’s degree in Education, Business Management, or a related field.
• Minimum 1 year of experience in the EdTech sector or an educational institute.
• Strong problem-solving and analytical skills.
• Excellent communication and team management abilities.
• Knowledge of Learning Management Systems (LMS) and student engagement tools is a plus.
• Experience with Management Information Systems (MIS).