Operations Excellence Engineer

About the role

Join a group of passionate and forward-thinking experts at one of the largest engineering and system integration firms in the United States. E Tech Group provides IT automation and control solutions for the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. As an Operations Excellence Engineer, you will lead the optimization of workflows and drive continuous improvement across all projects and operations, ensuring alignment with industry best practices, including CSIA Best Practices.

Responsibilities

• Ensure workflows meet E Tech Group and Business Unit quality policies, procedures, CSIA Best Practices, and applicable regulatory requirements.
• Conduct internal audits to evaluate adherence to standards, practical efficiency of associated tools, assess root-cause failure modes, and support corrective and preventive actions.
• Maintain Business Unit quality processes to support traceability and ensure quality deliverables.
• Represent the Business Unit for Customer and third-party audits, including audit preparation, participation, response coordination, and follow-up.
• Foster quality, consistency, and ongoing improvement across cross-functional teams.
• Support Corporate and Business Unit Continuous Improvement initiatives, including development and review of policies and procedures.
• Provide training and guidance to the Business Unit on quality standards, procedures, and expectations.
• Improve the quality and effectiveness of the Learning Management System (LMS).
• Encourage collaboration, shared learning, and knowledge transfer across teams throughout the Company.
• Collaborate with Sales, Application Engineering, and the Project Management Organization to support project risk assessments and quality planning.
• Attend project reviews as needed and provide guidance to project teams for compliance with Project Management Life Cycle (PMLC) and System Development Life Cycle (SDLC) and other procedures during project execution.
• Interface with clients and third parties on quality-related topics, including audits, vendor qualification, and compliance inquiries.
• Embody E Tech Group’s Core Values, prioritizing the success of the company, clients, and professional development of associates.

Requirements

• Bachelor’s degree in Engineering (Industrial, Mechanical, Chemical, Electrical, or Systems) or related technical field, or equivalent experience.
• 5+ years of experience supporting quality assurance, compliance, or continuous improvement in an engineering or project-based environment.
• Strong communication and interpersonal skills, with a proven ability to influence technical teams and stakeholders.
• Experience working in automation or other regulated industries, with knowledge of ISO 9001 and Computer System Assurance (CSA).
• Experience supporting automation and control systems (PLC, DCS, SCADA, HMI).
• Collaborative and team-oriented mindset.

Benefits

• 401k with company match and prompt enrollment (100% vested upon entry).
• Prompt enrollment into Medical, Dental, and Vision benefits.
• Generous paid time off, including paid vacation, holidays, family leave, and sick time.
• Training and continuing education from day one to support career growth.
• Opportunities for professional development through challenges and growth initiatives.