Operations & Events Manager

Facilities Management

Oversees daily operations, safety rounds, and maintenance of the Management Hall and auxiliary locations
Manages maintenance requests, work orders, capital improvement projects
Serves as a liaison with Vanderbilt University Maintenance and Operations for maintenance issues
Coordinates housekeeping services, security, and building access for the Management Hall and the auxiliary facilities.
Schedules pre- and post-event housekeeping requests.
Reports issues to housekeeping supervisor.
Manages capital equipment inventory, furniture, facility signage, third-party movers, and storage facilities
Assists with development of capital improvement planning process.
Assists with development of the annual facilities budget including general maintenance and furniture replacement.
Establishes and maintains opening and closing times for interior and exterior building doors.
Works with Vanderbilt University Police Department on security issues and concerns
Orders and manages campus wide inventory of physical door keys
Manages standard facility signage
Coordinates third-party movers for faculty or staff office moves or other projects
Ensures compliance with fire safety, life-safety assessments, and facility use guidelines
Physically configures all Owen classrooms before the first class meeting each module
Makes administrative and procedural decisions regarding facilities and operations
Ensures outstanding facility cleanliness and maintenance standards

Event Management

Leads the planning, coordination, and execution of Owen events, including networking events, speaker series, commencement, orientation programs, and community celebrations
Develops and maintains comprehensive event timelines and checklists to ensure successful program delivery
Manages event budgets, including cost estimation, vendor contracts, and expense tracking
Supports the Event Specialist on event planning, delegation of tasks, and quality assurance ensuring alignment with Owen's operational standards and event vision
Establishes and communicates event policies, procedures, and standards that the Event Specialist implements
Serves as escalation point for complex event issues requiring senior-level decision-making

Project Management

Manages all building renovation and construction projects
Collaborates with Chief Business Officer on furniture, fixtures, and equipment procurement
Communicates with Owen community regarding all renovations, construction projects, or other repair work that impacts daily operations.

Qualifications

A Bachelor’s degree from an accredited institution of higher education is required
Service-oriented; experience working in academic setting preferred
Excellent interpersonal, relationship-building, and communication skills with ability to manage diverse stakeholders
Detail oriented and organized with the demonstrated ability to manage multiple projects and deadlines
Able to provide technical advice in area of expertise
Able to make administrative and procedural decisions and judgments
Positive, collaborative, and engaged self-starter that thrives in customer interactions
Innovative, friendly, and positive personality enjoys learning and problem-solving
Skilled in general Microsoft Office software including Word, Excel, and PowerPoint