Operations Engineer - Mechanical, AMER

Main Responsibilities

• Provide mechanical technical subject matter expertise (SME) across the region, including cooling plant, airside systems, hydronic systems, and associated sequence of operation.
• Develop and drive the overall philosophy and standards for site mechanical SMEs, including guidance for SOPs, MOPs, and EOPs and mechanical portions of technical documentation.
• Serve as the regional mechanical technical authority during incidents, providing remote/on-site escalation support, recommending response and recovery actions, and supporting the site incident commander to restore systems safely and rapidly while managing risk and customer/SLA impacts.
• Provide specific technical input to root cause analyses (RCAs), including failure mode assessment, contributing factors, corrective/preventative actions, and assist with managing third-party experts in RCAs as needed.
• Review non-routine/high-impact maintenance and change activity (including contractor RAMS) to ensure appropriate risk controls, method, temporary configuration, and return-to-service criteria.
• Provide operational input to design, construction, and commissioning for existing and new facilities, ensuring operability, maintainability, and alignment with the mechanical operations strategy.
• Represent Yondr Operations during the commissioning activities ensuring readiness to operate and handover acceptance criteria are met for mechanical areas.
• Oversee post-delivery mechanical and controls-related technical items/changes to ensure no adverse impact to system availability or customer SLAs as tenants implement changes throughout the site lifecycle.
• Lead/enable lifecycle management for mechanical assets, including evaluation of solutions, repair/replacement strategies, and inputs to capital planning.
• Develop, review, and maintain up to date the maintenance philosophy beyond e.g. preventative maintenance strategy (pre and post warranty scope, maintenance intervals), OEM alignment, and spares philosophy/critical spares.
• Aid sites as the technical interface with OEMs and vendors for chronic issues, design defects, firmware issues/updates, sequence changes, etc.
• Review, develop (as needed), and deliver mechanical technical training to reduce reliance on external training providers and build capability within site teams.
• Cook up with overall operational engineering team and Critical Environment Management (CEM) team to maintain a knowledge base of standard fixes, known failure modes, lessons learned, technical bulletins, and overall data center mechanical knowledge.
• Attend required meetings with key stakeholders to represent Operations in technical discussions.
• Maintain effective administration of projects and core responsibilities, including timely documentation and stakeholder updates, to ensure transparency on the mechanical scope described above.
• Maintain strong Health & Safety awareness in all operational engineering activities.

Qualifications and experience

• Bachelor’s degree in an applicable engineering field preferred, experience would be considered in lieu of a Bachelor’s.
• 8 -10 years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred).
• Demonstrated skills and experience in the design, maintenance, and operation of critical mechanical systems in critical environments, preferably data centers (e.g., chillers, CRAH/CRAC, cooling towers/dry coolers, pumps/valves, heat exchangers, ventilation systems, and hydronic distribution), including understanding of equipment sequences and commissioning/retro-commissioning.
• Experienced in the delivery of highly complex technical projects.
• Evidence of strong interpersonal skills is essential.
• Strong verbal and written communication skills.
• Results oriented, highly accountable, and strong organizational skills.
• Proven self-starter.
• Attention to detail and the ability to understand the big picture.
• Ability to perform through change and transformation while adapting to shifting priorities.

Skills and Experience

• Show good team leadership skills and can lead by example.
• Excellent people management skills, with the confidence to lead and motivate the team and those around you.
• Excellent interpersonal and communication skills.
• Broad experience in managing critical environments, data centres or smart buildings.
• Good problem-solving and analytical skills.
• Ability to multitask and thrive in a fast-paced regional and global business.
• Good, clear and precise delegation skills.
• Sensitive to political situations - good relationship builder.