Operations Dock Supervisor

Core Responsibilities & Duties

• Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
• Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
• Assign job tasks to workers according to unloading and loading schedules
• Provide guidance to subordinates on goals and objectives on a weekly basis
• Field customer calls on service issues, special service requests, rates, and new accounts
• Ensure proper maintenance of facility, forklift equipment, trailers, and handling supplies
• Execute appropriate load plans and proper load balance to ensure safe vehicle operation
• Cookordination work assignments, monitor performance, and provide training on relevant job duties
• Maintain facility appearance, condition, and security
• Maintain record of those responsible for trailer seal verifications
• Perform security checks when facility is dark or during Holiday breaks
• Perform facility inspections
• Assist in the loading and unloading of trailers
• Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation
• Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road

Qualifications

• Strong team player that thrives in a fast-paced environment
• Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
• Prior air freight experience is required
• International/Import experience is a plus
• Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment
• Must possess demonstrated leadership ability
• Knowledge of proper freight handling techniques
• Knowledge of Hazardous Materials handling
• Ability to communicate effectively with all levels of operations
• Must be flexible to work weekends and nights
• Forklift and general freight handling experience