Operations Coordinator

About Constellation

Constellation is an independent research center that facilitates cooperation among AI safety researchers from various sectors including nonprofits, academia, industry, and government. It operates continuously, combining a physical workspace with virtual conferences, workshops, and training sessions. This continuous operation fosters long-term relationships and meaningful collaboration among participants.

Based in Berkeley, CA, Constellation hosts over 200 people weekly across multiple AI safety organizations. Additionally, hundreds of researchers visit annually for shorter stays. Constellation is considered one of the strongest networks of AI safety researchers globally, with many participants going on to safety-focused roles at prominent companies.

About The Role

The Operations Coordinator role focuses on providing administrative and customer support to staff and researchers hosted in the shared workspace. This position reports to a member of the Shared Services team. The ideal candidate should have excellent interpersonal skills, be detail-oriented, and be excited to support AI safety research in a dynamic and collaborative environment.

• Administrative Support:
  • Reserving offices and meeting rooms
  • Booking travel and lodging for visitors and guests
  • Maintaining accurate records in our systems
  • Updating headcount estimates
• Customer Support:
  • Welcoming visitors when they arrive
  • Registering them in our systems
  • Giving orientation tours
  • Managing inbound support requests
  • Solving the ones you can
  • Escalating tickets requiring input from other team members
• Site Support:
  • Troubleshooting and fixing issues around the office
  • Ordering food, drinks, and office supplies
  • Updating and posting signage
• Event Support:
  • Staffing workshops and happy hours
  • Helping with event setup and takedown
  • Identifying and responding to issues
• Team Support:
  • Supporting other programs and projects as needed

This is an in-person, full-time position. Workdays are from 8:30am-5:00pm on weekdays, with occasional work on evenings and weekends for special events or urgent issues.

Skills & Experience

• Experience coordinating administrative tasks for a team
• Ability to be friendly, professional, and engaging with a wide range of people
• Clear, concise written communication
• Strong attention to detail
• High level of proficiency with Google Docs & Sheets
• Comfortable learning new web applications and technologies
• Experience managing customer support issues or user requests (preferred, not required)
• Experience maintaining a physical workspace (preferred, not required)
• Experience planning in-person events for groups (preferred, not required)
• Experience using Slack, Asana, and CRM tools (preferred, not required)

You might be a good fit if you enjoy helping people face-to-face in a fast-paced environment, like creating spreadsheets to organize things, creating to-do lists, prioritizing and juggling requests, caring about the user/customer experience, being entrepreneurial, taking responsibility for your work, and caring about AI safety and improving researcher productivity.

Compensation & Benefits

• Base pay range: $70,000 – $90,000 per year
• Benefits include:
• Healthy lunches and dinners catered by our kitchen team
• Unlimited snacks & drinks
• Generous vacation policy
• 401(k) with employer match
• Employer-paid commuter benefits
• High-quality health, dental, and vision insurance
• A friendly and supportive team
• Regular interaction with AI safety researchers and thought leaders

Additional Information

This is a full-time, on-site role. Our Berkeley office is near the nearest BART (metro) and bus stop. On-site parking is also available. The ideal candidate for this role will have some combination of the skills and experiences described above. If you are unsure if you are qualified, we encourage you to apply anyway. We value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, or disability.

How to Apply

Submit your resume and answer the application questions. We may use AI to assist in the initial screening of applications, including to detect whether candidates have used AI models in drafting their application. Final hiring decisions are always made by a human in our team.