Operations Director, Flagship Transformation & Leased Partner Integration

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Bloomingdale’s" then "Position Summary". The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need to decide which sections to include based on content. We have: - About Bloomingdale’s (company description). Could map to "About the role"? Actually "About the role" is generic; but we have company description. Could use "About the role" heading and put that description? Might be okay. However the instruction says use those headings as examples; we can use them if appropriate. The posting includes "Position Summary". That could be under "About the role" or maybe we just include a

for position summary without heading? But they said include a section ONLY when posting has real, specific content for it. So we need to decide which headings to emit. We have content for: - Responsibilities (Key Responsibilities with subparts) - Qualifications (Qualifications) - Key Competencies (maybe Skills) - Physical Requirements (maybe not a standard heading; could be omitted or put under Requirements? Not listed. Could omit as not in not required heading.) - Benefits (mention of benefits) - Pay? Not specified (only "performance-based incentives/bonuses" but no explicit pay). So we should not create Pay section because no specific pay. - Schedule? Not specified. - Requirements? Could be Qualifications. Thus we can have sections: About the role (company description + position summary), Responsibilities, Qualifications, Skills (Key Competencies), Benefits. We must not repeat job title as heading. Use

for each section heading. Inside each section, use

for prose,

• for lists. We need to preserve ALL substantive information; do not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time." and EEO statement. Also remove "MARKETING00". Also remove "Additional benefit details are available at bloomingdalesJOBS.com." maybe that's boilerplate? It's benefit details link; could be considered boilerplate but it's part of benefits. Might keep? Probably remove as it's a link to more details; but it's not substantive. We'll remove. We need to keep the benefits description: "Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment." We also have "This position may be eligible for performance-based incentives/bonuses." That's pay-related but not a specific amount; we should not create Pay section. Could we include that under Benefits? It's compensation but not base pay. Might be okay to include in Benefits section as part of compensation. But instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. Benefits are stated, so we can include Benefits section. The performance-based incentives could be included there. Now we need to extract the content. Let's parse: About Bloomingdale’s paragraph: "About Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way." Position Summary: "The Operations Director – Flagship Transformation is responsible for leading and coordinating all operational aspects of the 59th Street Flagship Transformation while serving as the primary operational liaison in a continued relationship for leased partners, luxury brands, and external stakeholders. This role ensures transformation initiatives are executed safely, efficiently, on schedule, and with minimal disruption to daily business operations and the customer experience. The position partners closely with General Contractors (GCs), Project Managers (PMs), Facilities, Visual, Asset Protection, Merchants, Technology, and Leased Partners to successfully deliver transformation milestones and maintain operational excellence throughout all phases of renovation, modernization, and post-project activities. This role serves as the operational leader for transformation execution, business continuity, and leased partner integration, ensuring projects are delivered efficiently while supporting strategic business objectives and a seamless customer and associate experience." We can combine About Bloomingdale’s and Position Summary under "About the role". Or we could have separate sections: About the company and Position summary. But headings limited to given examples; we could use "About the role" for both. Now Responsibilities: There's a big list under "Key Responsibilities" with subheadings: Transformation Governance & Project Leadership, Leased Partner & Luxury Brand Management, Business Continuity & Operational Readiness, Budget & Financial Management, Project Closeout & Accountability. Each has bullet-like sentences (some are long sentences). We need to turn into
  • . We should preserve all details; we can break each sentence into a list item. We must not invent or summarize away detail; we need to keep the exact phrasing? Probably we can keep the sentences as list items. We need to remove any headings inside? We'll just output list items. Now Qualifications: list of bullet-like sentences (some are sentences). We'll turn into
    • . Key Competencies: list of items separated by commas? Actually they are listed as: "Transformation GovernanceProject ManagementOperational ExcellenceBusiness Continuity PlanningLeased Partner & Luxury Brand ManagementBudget ManagementCross-Functional CollaborationVendor & Contractor RelationsStrategic PlanningRisk Assessment & MitigationCommunication & Stakeholder ManagementChange ManagementExecution & Follow-ThroughCustomer Experience Leadership". It seems missing spaces; but we can treat each as separate competency. We'll split by capital letters? Better to keep as is? Might be okay to keep as a single paragraph? But we need to use
      • for any list of duties/requirements/benefits. This is a list of competencies, so we should list each. We'll need to parse them: "Transformation Governance", "Project Management", "Operational Excellence", "Business Continuity Planning", "Leased Partner & Luxury Brand Management", "Budget Management", "Cross-Functional Collaboration", "Vendor & Contractor Relations", "Strategic Planning", "Risk Assessment & Mitigation", "Communication & Stakeholder Management", "Change Management", "Execution & Follow-Through", "Customer Experience Leadership". We'll output each as
      • . Physical Requirements: we could omit as not a standard heading; but we could include under Requirements? Not given. Safer to omit. Benefits: we have sentence. Now we need to ensure we don't include boilerplate like "This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time." and EEO statement. Also remove "MARKETING00". Also remove "Additional benefit details are available at bloomingdalesJOBS.com." Now produce HTML fragment. Structure:

        About the role

        About Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

        The Operations Director – Flagship Transformation is responsible for leading and coordinating all operational aspects of the 59th Street Flagship Transformation while serving as the primary operational liaison in a continued relationship for leased partners, luxury brands, and external stakeholders. This role ensures transformation initiatives are executed safely, efficiently, on schedule, and with minimal disruption to daily business operations and the customer experience. The position partners closely with General Contractors (GCs), Project Managers (PMs), Facilities, Visual, Asset Protection, Merchants, Technology, and Leased Partners to successfully deliver transformation milestones and maintain operational excellence throughout all phases of renovation, modernization, and post-project activities. This role serves as the operational leader for transformation execution, business continuity, and leased partner integration, ensuring projects are delivered efficiently while supporting strategic business objectives and a seamless customer and associate experience.

        Responsibilities

        • Lead operational planning and execution for flagship transformation, renovation, and construction projects from pre-construction through project completion.
        • Attend and actively participate in pre-construction meetings, site walks, executive reviews, and project planning sessions with key stakeholders and business partners.
        • Establish governance processes, project tracking tools, accountability measures, and communication plans to support successful project execution.
        • Coordinate all inbound deliveries, logistics, staging, swing-space planning, relocations, and load-out activities required to support project timelines.
        • Develop and manage resource plans, ensuring appropriate support from Facilities, vendor partners, operational teams, technology resources, and third-party contractors.
        • Conduct regular project walks with General Contractors, Project Managers, Facilities, and business partners to monitor progress, identify risks, and resolve operational challenges.
        • Review and interpret phasing plans to ensure operational readiness, business continuity, customer experience protection, and successful execution of each project phase.
        • Identify opportunities to minimize disruption to customers, associates, selling operations, fulfillment activities, and leased businesses during construction.
        • Track project milestones, operational impacts, and transformation deliverables to ensure projects remain on schedule and aligned with business objectives.
        • Maintain strong partnerships with leased departments, luxury brands, and external vendors throughout project planning, execution and after shop openings.
        • Serve as the primary operational point of contact for leased partners, ensuring alignment on project timelines, logistics requirements, business impacts, and operational readiness.
        • Coordinate partner transitions, relocations, temporary closures, openings, merchandising activities, and readiness plans during renovation projects.
        • Ensure leased partners remain informed and engaged throughout all phases of construction, modernization, and transformation efforts.
        • Partner with Merchandising, Store Leadership, Construction, and Facilities teams to support successful luxury brand openings and flagship enhancement initiatives.
        • Facilitate resolution of operational issues impacting leased partners, including access, logistics, customer experience, facilities support, and project sequencing.
        • Ensure business continuity throughout all phases of transformation by developing and executing operational readiness plans.
        • Partner with operational leaders to protect sales generation, fulfillment execution, customer service, and associate productivity during construction activities.
        • Coordinate communication and change management activities to support associates, leaders, vendors, and leased partners throughout project implementation.
        • Identify operational risks and develop mitigation strategies to minimize impact to customers, associates, and business performance.
        • Support execution of temporary operating models, space transitions, and customer service enhancements required during project phases.
        • Own and manage the Non-Operating Expense budget related to flagship transformation projects and operational support activities.
        • Monitor project-related expenses, identify cost-saving opportunities, and ensure fiscal accountability throughout all phases of transformation.
        • Partner with leadership teams, Finance, and project stakeholders to forecast expenses and manage budget performance.
        • Support evaluation of project investments, operational impacts, and resource requirements to ensure responsible financial stewardship.
        • Track