Operations Director (Cardiology, Phoenix, AZ)
About Us
Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care. While headquartered in the Orlando area, CVAUSA is a remote organization supporting cardiovascular groups in eight states. Our aim is to bring the best cardiovascular physicians into one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation. Through CVAUSA’s physician-centered practice management model, physicians drive clinical care and their practice culture, while benefiting from the business expertise and shared resources available through CVAUSA for better patient outcomes.
About the Role
We are seeking a Phoenix-area-based individual who is an inspiring and motivated leader to oversee several cardiology practices with complete accountability for approximately $30-$50MM P&L. This role provides strategic and tactical leadership to counsel and direct practice leadership, ensuring efficient, growth-oriented, and profitable operations focused on quality, ethical patient care. You will identify and develop strategic growth opportunities, monitor practice performance, and work closely with physician and executive leadership to align strategies with CVAUSA’s mission and values. This role includes practice budget and P&L accountability and is a key member of CVAUSA’s operations management team.
Responsibilities
- Address top growth priorities, patient census, and lead successful operational conversions on acquisitions.
- Develop and execute strategic operating plans and goals for assigned practices, achieving or exceeding budget goals.
- Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
- Manage financial and revenue growth, operations, labor management, contract management, and clinical outcomes within assigned division facilities.
- Maintain awareness of competition and proactively assess related SWOT (strengths, weaknesses, opportunities, and threats).
- Work directly with practice leadership to identify concerns and drive toward “best practices” goals and standards.
Financial & Performance Management
- Own profit and loss (P&L) accountability for all clinics within the assigned region.
- Develop annual budgets and closely monitor monthly financial variances.
- Analyze key performance indicators (KPIs), including provider productivity metrics and patient volumes.
- Collaborate with revenue cycle teams to maximize billing workflows and reduce claim denials.
- Implement value-based care initiatives to reduce overall care costs while maintaining quality.
Staff & Provider Relations
- Mentor and evaluate local practice leadership and succession planning to build a robust leadership pipeline.
- Optimize staffing models to balance administrative and clinical support with provider schedules.
- Foster a collaborative culture that respects and preserves physician clinical autonomy.
- Oversee onboarding workflows for newly integrated physicians, fellows, and advanced practice providers.
Quality & Regulatory Compliance
- Enforce strict compliance with HIPAA mandates, OSHA regulations, and federal healthcare laws.
- Support clinical trial protocols and research data workflows at participating sites.
- Oversee facility accreditation for specialized on-site diagnostic testing and imaging suites.
- Direct risk management programs to proactively resolve patient grievances and improve satisfaction.
Requirements
Education & Experience
- Bachelor’s degree; Master’s or MBA strongly preferred.
- Minimum 5 years as a supervisor/leader in operations with 2+ years in multistate environments.
- Solid relatable experience working alongside physician partners in an integrated network model.
Skills
- Strong leadership acumen and team development skills.
- Prior P&L management experience with demonstrated financial expertise.
- Experience in a matrix organization managing multiple priorities across stakeholders.
- Advanced computer skills, especially MS Excel, with intermediate proficiency in Word, Outlook, and PowerPoint.
Benefits
Full benefits package active on day one.
Pay
$130,000 - $185,000 annually.
Schedule & Travel
- Full-time, 100% remote role.
- 25%-50% travel (including overnight).
Working Conditions
- Assigned duties will be performed in areas free from background noise and distraction.
- Work area must protect the confidentiality of the work the employee is performing.
- Regular use of office equipment.
Physical Requirements
- Extensive and regular periods of sitting, standing, bending, walking, seeing, talking, and listening.
- A full range of body motion including complete manual and finger dexterity, as well as effective hand-eye coordination.
- Adequate visual acuity including the ability to read information.
- Occasional requirement to reach with hands/arms, stoop, kneel, or crouch.
- Occasional requirement to push, pull, lift, and/or move up to 10 pounds.
No relocation offered for this role. Employment visa sponsorship is not available.