OPERATIONS DIRECTOR
About the role
The Operations Director designs, implements, and stewards financial structures across YFC/USA and the YFC Foundation, translating strategic financial objectives into clear systems, processes, training, and operating rhythms. This role manages YFC Foundation operations, such as Growth Grants, Estate Planning, and Investments, while coordinating subject matter expertise retained through outside counsel and specialized advisors.
Responsibilities
Design and Implement Financial Structures Across YFC
Translate strategic financial direction into practical workflows, decision rights, timelines, tools, documentation, and reporting rhythms.
Create and maintain process documentation, standard operating procedures, training resources, and best practices for assigned areas.
Manage YFC Foundation Operations
Lead day-to-day operations for YFC Foundation services, such as Growth Grants, Estate Planning, and Investments.
Coordinate with retained outside counsel, investment advisors, estate planning experts, and other subject matter specialists to ensure technical excellence is available where needed.
Implement Financially Related Strategic Plan Objectives
Help design and implement financially related strategic plan initiatives, including diversified funding sources, an economic growth model, and YFC financial health and stewardship plans via design teams.
Lead Team, Training, and Process Excellence
Lead, train, and develop a 2-3 person team responsible for assigned operational and Foundation processes.
Model proactive communication, collaborative problem solving, process discipline, critical thinking, and continuous improvement.
Requirements
Experienced operations leader with a passion for the mission of Youth For Christ USA and the ability to lead with both process excellence and relational wisdom.
Strong systems and process design acumen, including the ability to build new workflows, document procedures, improve handoffs, and implement change across teams.
Ability to understand financial concepts and services well enough to lead operations, communicate clearly, and identify when outside counsel or specialized expertise is needed.
Skilled at translating strategic direction into practical implementation plans, training resources, dashboards, and operating rhythms.
Strong and patient communicator, comfortable explaining financial processes and service offerings to both technical and non-technical audiences.
Able to lead a small team with role clarity, accountability, encouragement, and a focus on service quality.
Comfortable working with outside counsel, advisors, vendors, donors, chapters, and cross-functional internal teams.
Strong project management, prioritization, follow-through, and problem-solving skills.
Skills
Systems and process design
Financial concepts and services
Strategic direction implementation
Communication
Team leadership
Outside counsel and advisor coordination
Project management
Problem-solving
Benefits
Vacation time
Sick time
12 paid holidays
Health & Welfare Benefits
Short-term Disability, Long-Term Disability, and Life/AD&D