Operations Director

General Description

The City of Green Bay seeks an experienced leader to serve as the Operations Director. This role involves overseeing various public works operations, collaborating with stakeholders, and guiding the division towards continuous improvement and sustainability.

Work Schedule

Monday - Friday, 7:30 a.m. - 4:30 p.m., plus additional hours as required. Alternative work schedules may be considered upon request.

Starting Salary

$106,131 - $124,871/annually dependent upon qualifications. No residency requirement.

City of Green Bay Benefits

The City of Green Bay offers an attractive benefit package, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long Term Disability
• Flexible Spending Account
• 457 Deferred Compensation Plan
• Wisconsin Retirement System (WRS)
• Vacation
• Sick Leave
• Paid Holidays

Examples of Duties

Organizes, directs, and maintains all projects and personnel of the Street, Sanitation, Fleet & Equipment Maintenance and Parking Sections of the Operations Division. Oversees the Parking Division operations. Supervises, guides, and directs Operations division supervisory staff. Assists with the hiring process, tracks and develops training programs, and recommends discipline. Promotes teamwork and a cohesive work group. Manages liaison with the DPW Labor Association and serves as first contact for any grievances. Communicates department policy and information with all DPW staff. Serves as the assistant to the Public Works Director with regard to staff relations and communications. Reviews and recommends action related to safety incidents, accidents, and equipment damages. Prepares a draft of the annual operating and capital equipment budget for the Operations Division of the Department of Public Works. Monitors and tracks expenditures. Ensures purchases follow administrative and purchasing guidelines. Analyzes, develops, and maintains department procedures and policies related to the Operations Division. Updates existing policies and procedures, makes recommendations, and assists in the development of new policies, programs, and procedures to ensure the efficient operation of the Division. Researches, analyzes, plans, and implements new technology for the efficient and cost-effective delivery of programs consistent with industry standards. Implements and oversees asset management programs. Participates in strategic planning efforts, develops division performance objectives, tracks key performance indicators. Promotes programs to the public through outreach and communication; investigates and acts on complaints or requests from the public, council, and others. Recommends purchasing and specifications of necessary equipment. Estimates materials and supplies needed for division. Develops the Operations Division safety program in collaboration with the City’s safety coordinator. Monitors operations and facilities for safe work practices and conditions. Attends meetings, prepares reports and studies, and presents on Operations Division or management topics. Ensures compliance with regulatory requirements. Reviews and maintains applicable ordinances. Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Public Administration, Business Administration, Engineering, Engineering Technology, or closely related field.
• Five years progressively responsible experience in organizational management, organizational safety programs, construction management, public works, or related operations and/or regulatory program compliance, with a minimum of 2 years in a supervisory capacity.
• Valid driver’s license and good driving record.

Knowledge, Skills & Abilities

• Considerable knowledge of the common practices, principles, and safety precautions involved in the operation of a Department of Public Works or similar operation.
• Knowledge of related public works activities including roadway maintenance, snow removal, sign fabrication, traffic control, yard waste and bulk waste collection, compost facility operation, solid waste and recycling collection, capital equipment purchases, and maintenance of department equipment and buildings.
• Considerable knowledge of general administrative and recordkeeping practices.
• Considerable knowledge of the principles and practices of management.
• Considerable skill in customer service, public and employee communications and relations.
• Considerable knowledge of public works construction and maintenance methods, materials, and equipment, federal, state, and local codes and ordinances related to public works and safety protocols.
• Considerable skill in applying industry standards, administrative and management techniques and methods to practical operating problems; preparing clear, comprehensive communications, operational analyses, and reports.
• Considerable skill in scheduling and directing the work of supervisory personnel and work groups.
• Considerable knowledge of budgeting, purchasing, and tracking of expenditures.
• Ability to proficiently utilize a computer and the required software.
• Ability to follow oral and written instructions and to work independently.
• Ability to analyze and make sound, independent decisions.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with staff, other agencies, the general public, and City officials.
• Ability to work the required hours of the position.

Physical Requirements

• Ability to perform the following activities: Lifting and carrying up to 10-20 pounds. Frequent standing and sitting. Ability to focus for long periods of time on projects. Ability to reach, stoop, and lift.