Operations Director

Key Responsibilities

• Lead operational support staff at the White Salmon & Stevenson clinics.
• Foster a supportive, efficient, and values-driven environment for patients & staff.
• Support & develop managers & supervisors.
• Serve & lead space utilization, patient access, facilities, provider schedules, and patient panel management.
• Lead OCH relationship with key community partners, including behavioral health & social services agencies, hospital, Health Departments, & Boards of Health.
• Work closely with leaders across the organization to deliver excellent patient care and service.
• Build a culture consistent with OCH mission, vision, and values.

Minimum Qualifications

• Bachelor's degree (or equivalent education and experience)
• 5+ years of clinic operations leadership experience
• 5+ years of supervisory experience
• Excellent leadership, analytical, and communication skills
• Ability to inspire trust and confidence, communicating effectively with internal and external audiences
• Ability to work independently, manage multiple projects, and maintain a high degree of professionalism and confidentiality
• Understanding of healthcare policy, finance, and relevant regulations
• Strong supervisory and leadership skills, including knowledge in staff management, recruitment and selection, employee relations, training, and workplace safety
• Willingness to travel between locations, and in support of OCH
• Some evening and weekend work is required

Preferred Qualifications

• Experience working in a safety net healthcare provider setting
• Bilingual in Spanish/English

Benefits

• Medical, Dental & Vision Insurance
• Life, Long-Term Disability, Accident, & Critical Illness Insurance
• Empower Retirement 401k
• 200 hours of Paid Time Off (PTO)
• + Six (6) paid holidays
• Employee Assistance Program (EAP)
• Life Mart- Employee Discounts
• Employee Wellness Events & Team Challenges
• Local Gym Membership Discounts

Compensation

• Salaried/Exempt: 100k-115k annually, dependent on experience
• Bilingual Differential: $0.75 per hour for bilingual proficiency in both English and Spanish