Operations Director

About the role

Leads the operations of a district or product/service system. Partners with commercial and supply chain teams to ensure business obligations are met in a timely, efficient, and profitable manner. Responsible for lower-level P&L and drives operations to meet revenue growth through strategic commercial initiatives.

Job Duties/Responsibilities

• Drive a safety culture and ensure compliance with industry and company policies.
• Lead service delivery infrastructure for multiple (2) business lines.
• Oversee order fulfillment and aftermarket service operations.
• Expand the scope of products and services offered to target industry.
• Oversee three facilities and teams.
• Ensure safe, consistent, timely, and profitable operations.
• Manage finished goods inventory through the service center network.
• Collaborate with the sales group and supply chain to meet customer needs and drive business growth.
• Develop and execute commercial strategies to increase market share and profitability.
• Maintain and monitor customer satisfaction and retention through service excellence.
• Support pricing strategies, contract negotiations, and margin improvement initiatives.
• Analyze market trends and customer data to identify new business opportunities.
• Drive efficient and profitable operations through P&L management and operational KPIs.

Skills/Knowledge

• Extensive understanding of product line(s)/service(s) in an operational area or district is preferred.
• Proven ability to align operational execution with business development goals.
• Extensive knowledge of company business practices including strategic planning, budgeting, P&L management, staffing, and operational alignment with commercial strategy.
• Ability to lead cross-functional teams and influence stakeholders across operations and sales.
• Proven experience and success in capital project proposals and implementation.

Education

• High School Diploma or equivalent.
• Bachelor’s Degree preferred, ideally in Business, Engineering, or related field.

Experience

• 10+ years of experience in field and operations.
• Experience managing P&L, developing business strategies, and leading operational teams.
• Proven track record of driving profitable operations and improving operational efficiency.

About FET

FET (Forum Energy Technologies, Inc.) is a global company serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX, with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum’s products and services range from the underwater reservoir to the refinery, from the sea floor to the above-ground transportation line. We pride ourselves on providing a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners, and we work with them to solve their ever-changing challenges. FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time. FET participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. FET participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. As part of our hiring process, we may use technology, including AI-enabled tools, to help review and assess applications based on job-related criteria. All hiring decisions are made by our recruitment team and hiring managers.