Operations Director
Job Summary
The Director of Business Performance & Operations is a key leadership role responsible for ensuring the ITS business operates with discipline, visibility, and consistency. This role connects strategy to execution by leading the business operating cadence, coordinating revenue operations, and providing performance transparency across Sales, Product, Engineering, Finance, and Integrated Supply Chain (ISC).
Key Responsibilities
Coordinate revenue operating processes including pipeline, forecasting, bookings, and revenue conversion
Improve forecast accuracy and pipeline visibility
Establish sales process standards and KPI tracking
Support pricing and margin visibility
Ensure CRM data integrity
Lead weekly, monthly, and quarterly business reviews (WBR, MBR, QBR)
Maintain KPIs and dashboards
Provide clear reporting for decision-making
Track actions and highlight risks
Coordination with Integrated Supply Chain (ISC)
Align demand planning and production priorities
Monitor OTIF, quality, and lead times
Cover issue resolution
Strategic Planning & Execution Tracking
Track KPIs and strategic initiatives
Monitor execution progress
Cross-Functional Coordination
Align Sales, Product, Engineering, ISC, and Finance
Improve communication and execution consistency
Cost Excellence Leadership (FORCE Program)
Lead FORCE program across product, manufacturing, and SG&A
Track cost savings and margin improvements
Develop dashboards and reporting
Promote cost accountability culture
Qualifications & Experience
10+ years in business operations or similar roles
Strong cross-functional experience in Sales ops and supply chain
Experience building KPIs and operating cadence
Core Competencies: Business Acumen, Systems Thinking, Execution Focus, Collaboration & Influence, Analytical Capability, Communication
Success Measures (First 12 Months)
Improved forecast accuracy
Effective operating cadence
Strong ISC alignment
FORCE implementation progress
Clear dashboards
Improved execution
Cubic Pay Range
$140,630.00 - $261,170.00* + benefits.
The pay range for this position reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market.
The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.