Operations Director (2027-2028)

We need to output HTML fragment with sections: About the role? The posting includes many paragraphs. We need to identify sections: About the role (maybe intro), Responsibilities, Requirements/Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate like EEO, etc. Must preserve all substantive info. We need to parse content: Intro: "Follow your passion Are you ready to help build the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Zeta serves students across the Bronx, Upper Manhattan, and Queens and continues to grow our Pre-K through 12th grade network at an ambitious pace. This year alone, we opened our first high school, added another elementary school in Queens, and launched two additional middle schools in the Bronx. And we are not slowing down. We have big plans to continue growing each year so that more children have access to an excellent education. Joining Zeta means joining a team that is actively building the next generation of our school network and serving as a change agent for children." That's about the organization; could be "About the role" or "About Zeta". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading. Then "The role at a glance" includes bullet-like lines: Role: Operations Director, Start date: Spring/early Summer 2027 or sooner, Location: Bronx, Upper Manhattan, or Queens, Work model: Fully on-site in New York City, Salary range: $105,000 - $150,000, Reports to: Principal and Network Operational Excellence Leader. Also note about rolling hiring. We need to decide sections: Could put "About the role" covering intro and role at a glance? Or separate sections: maybe "About the role" for intro, then "Responsibilities" for "What you'll be doing", "Requirements" for "Who you are" (including qualifications), "Skills" maybe not separate if not explicit, "Benefits" for "How does Zeta invest in you?" and perks, "Pay" for salary range and bonus, "Schedule" maybe not present (work model is fully on-site, but schedule not given). We should not create Schedule unless posting states it. It mentions work model: Fully on-site in New York City. That's not schedule (hours). So we omit Schedule. Pay: we have salary range and mention of discretionary merit-based performance bonus. Also mention compensation determined according to salary scale, new hires at or near start of range. That's pay info. Benefits: comprehensive medical, dental, vision, FSA, 403(b) matching, relocation support, monthly stipend for wellness, therapy sessions, Headspace, MacBook Air, phone reimbursement, stocked snacks, coffee, swag, team outings, sweet treats, books/resources for PD. Also "Clear pathways to professional growth", consistent feedback, Community Circle, Interactive Mindfulness and DEIJ programming. Those are benefits/perks. We need to avoid boilerplate: EEO, equal opportunity, work authorization, etc. Must remove those lines. Also remove "Apply Now", "Equity is at the heart of our mission..." etc. Also remove duplicated lines. Now construct HTML. We'll have:

About the role

Follow your passion ... (the intro paragraph up to "serving as a change agent for children.") maybe combine with role at a glance? Could include role at a glance as

• ... but those are key-value pairs; they could be

  or

  . The instruction: Use
  • for any list of duties/requirements/benefits. For role at a glance, it's not a list of duties but metadata; could be

    sentences. But we could also treat as

    • each line. However instruction says use
      • for any list of duties/requirements/benefits. This is not exactly those categories, but could be considered a list. Safer to use

        for prose. We'll put role at a glance as

        with sentences. But we need to preserve all substantive info. So include role, start date, location, work model, salary range, reports to, rolling hire note. We'll put that in a

        . Then

        Responsibilities

        with
        • each duty from "What you'll be doing". Then

          Requirements

          (or Qualifications) with
          • each from "Who you are". Could combine requirements and qualifications but we need to pick one heading. Use "Requirements". Include bullet points: Bachelor's degree, minimum 2 years experience leading high-performing operations teams, proven track record..., strong operational judgment..., proven ability balancing..., deep commitment to safety..., relentless bar for excellence..., experience leading K-12 school operations strongly preferred..., deep connection to Zeta's mission and student-centered approach. We could also separate "Qualifications" but we only need one heading; we can use Requirements. Then

            Benefits

            with
            • each benefit. Then

              Pay

              with

              salary range and bonus info. We should not include Schedule. Make sure no extra blank headings. Now craft HTML. Need to ensure we don't include any markdown fences. Let's write. Check for any leftover boilerplate: lines like "Work authorization is required. Candidates must have permanent authorization to work in the United States." Must remove. Also "Equity is at the heart of our mission..." remove. Also "Apply Now" remove. Also "We care deeply about your personal and professional growth" maybe part of benefits? Actually that's a heading before benefits; but we already have benefits section; we can incorporate that prose into benefits

              maybe. But we already have list; we could include a

              before list describing growth pathways. However instruction: Use

              for prose. So we can have a

              summarizing that then

              for list. But we must not invent content. The paragraph "We care deeply about your personal and professional growth Clear pathways to professional growthConsistent feedback and support from managers and teammates Community Circle practice to build and strengthen our sense of teamInteractive Mindfulness and DEIJ programming" is basically benefits. We'll treat as

              then list. Now produce final HTML. Let's draft:

              About the role

              Follow your passion Are you ready to help build the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Zeta serves students across the Bronx, Upper Manhattan, and Queens and continues to grow our Pre-K through 12th grade network at an ambitious pace. This year alone, we opened our first high school, added another elementary school in Queens, and launched two additional middle schools in the Bronx. And we are not slowing down. We have big plans to continue growing each year so that more children have access to an excellent education. Joining Zeta means joining a team that is actively building the next generation of our school network and serving as a change agent for children.

              The role at a glance: Role: Operations Director; Start date: Spring/early Summer 2027 or sooner; Location: Bronx, Upper Manhattan, or Queens; Work model: Fully on-site in New York City; Salary range: $105,000 - $150,000; Reports to: Principal and Network Operational Excellence Leader. We hire for this role at different points throughout the year as positions become available, and onboard on a rolling basis. If your experience aligns with what we are looking for, our team may reach out to explore a current or upcoming opportunity and whether the timing is right for both you and Zeta. Compensation is determined according to Zeta's applicable salary scale, which factors in relevant experience and internal equity. New hires can expect to be brought into the organization at or near the start of the above range. This position is eligible to receive an annual discretionary, merit-based performance bonus.

              But we have duplicated salary range info; we will also have Pay section later. To avoid duplication, maybe we should not repeat salary range in About the role; we can keep only role, start date, location, work model, reports to, rolling hire note. Then Pay section will have salary and bonus. However we must preserve all substantive info; we can mention salary range in Pay section only. So we should remove salary range from About the role paragraph. Thus About the role paragraph: include role, start date, location, work model, reports to, rolling hire note. Let's rewrite. Now Responsibilities: list each duty. Duties from "What you'll be doing": - Be the safety leader of your school, including developing and maintaining safety systems, safety training and culture, emergency response plans, and crisis management. - Own the full operational vision and execution for the school, leading a 2–6 person operations team to deliver exceptional, reliable, and scalable systems through a culture of high expectations, clear accountability, and continuous improvement. - Design, implement, and refine schoolwide operational systems – including arrival, lunch, recess, transitions, and dismissal – to ensure a seamless, safe, and joyful experience for students, staff, and families. - Serve as the chief steward of a world-class facility, overseeing facilities management, vendor partnerships, emergency preparedness, and building-level relationships (e.g., landlord) to maintain a safe, compliant, and inspiring environment for learning. - Ensure excellence in financial and compliance operations, including but not limited to credit card and invoice management, DOE billing, ACS and custody compliance, and adherence to all city, state, and federal requirements in partnership with Network Operations, Finance, and Advisory Teams. - Lead technology operations for staff, students, and the school building – ensuring tools and systems are functional, secure, and optimized for instructional and operational needs. - Manage and develop the School Business Operations Team (SBOT) through frequent coaching, performance management, and targeted professional development, ensuring the team consistently meets or exceeds Zeta's operational goals and expectations. - Own the school's Zeta Operational Excellence (ZOE) Action Plan – analyzing data, driving monthly priorities, and ensuring strong communication and alignment with school leadership and Network-level partners. - Act as the primary liaison between the School Team and Network Operations, proactively surfacing needs, sharing insights, and ensuring smooth coordination on all non-academic school matters. Now Requirements from "Who you are": - A Bachelor's degree - A minimum of 2 years of experience leading high-performing operations teams, with a proven track record of developing talent, establishing and executing an ambitious vision for excellence, and driving exceptional results. - Strong operational judgment and execution, with experience overseeing complex, high-pressure day-to-day operations and facilities management - Proven ability in balancing competing priorities, and responding to challenges with urgency, ownership, and solutions-oriented follow-through. - A deep commitment to safety, with experience developing and implementing safety protocols, managing risk, and creating environments where students and staff feel secure and supported. - A relentless bar for excellence, with the ability to identify gaps, anticipate needs, solve root causes, and build simple, effective systems that improve operational performance. - Experience leading K–12 school operations is strongly preferred, along with deep connection to Zeta's mission and a student-centered approach. Now Benefits