Resident Operations Director (2027-2028)
Zeta Charter Schools · New York, NY · 1 mo ago
On-siteManufacturing$92k/yrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the job posting.
First, we need to identify sections:
- About the role: The initial paragraph about Zeta, mission, growth, etc. Also "The role at a glance" includes role, start date, location, work model, year 1 salary, reports to, etc. That could be considered About the role.
- Responsibilities: The bullet list under "What you'll be doing". That's responsibilities.
- Requirements: The bullet list under "You bring:" includes Bachelor's degree, min 4 years experience, etc. That's requirements.
- Qualifications: Possibly overlapping with requirements; but we can treat "Experience in K-12 education or school operations is preferred but not required" as qualification. Also maybe "high-potential leader with strong judgment..." but that's more like skills. We'll decide.
- Skills: Could list "Strong project management and execution skills, ... systems-minded approach, strong judgment, ..." etc.
- Benefits: The section "How does Zeta invest in you?" includes benefits: comprehensive medical/dental/vision, FSA, 403(b) matching, relocation support, monthly stipend for wellness, therapy sessions, Headspace, MacBook Air, phone reimbursement, stocked team spaces, Zeta swag, team outings, sweet treats, books/resources for professional development. Also "Clear pathways to professional growth", "Consistent feedback", "Community Circle practice", "Interactive Mindfulness and DEIJ programming". Those are benefits/perks.
- Pay: The posting mentions "Year 1 salary: $92,000" and "Compensation is determined according to Zeta's applicable salary scale... eligible to receive an annual discretionary, merit-based performance bonus." So we have pay info.
- Schedule: Work model: Fully on-site in New York City. Also maybe start date: Spring/early Summer 2027 or sooner. That could be schedule? But schedule typically refers to hours, full-time etc. Not given. We have work model (fully on-site). Could treat as Schedule? But schedule section is for schedule details like full-time, part-time, hours. Not present. We might omit Schedule if no specific schedule info besides "Fully on-site". However the instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." We have Pay (salary). We have Benefits (explicit). For Schedule, we have work model but not schedule like hours. Might be considered schedule? The phrase "Work model: Fully on-site in New York City" could be considered schedule? It's more about location. I'd say we don't have explicit schedule (e.g., full-time, hours). So we omit Schedule.
We must not repeat job title as heading. The page already shows it. So we don't add heading for "Resident Operations Director". Also we should not put Job ID/requisition numbers as headings.
We need to preserve all substantive information, not invent or summarize away detail. Use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the job posting.
First, we need to identify sections:
- About the role: The initial paragraph about Zeta, mission, growth, etc. Also "The role at a glance" includes role, start date, location, work model, year 1 salary, reports to, etc. That could be considered About the role.
- Responsibilities: The bullet list under "What you'll be doing". That's responsibilities.
- Requirements: The bullet list under "You bring:" includes Bachelor's degree, min 4 years experience, etc. That's requirements.
- Qualifications: Possibly overlapping with requirements; but we can treat "Experience in K-12 education or school operations is preferred but not required" as qualification. Also maybe "high-potential leader with strong judgment..." but that's more like skills. We'll decide.
- Skills: Could list "Strong project management and execution skills, ... systems-minded approach, strong judgment, ..." etc.
- Benefits: The section "How does Zeta invest in you?" includes benefits: comprehensive medical/dental/vision, FSA, 403(b) matching, relocation support, monthly stipend for wellness, therapy sessions, Headspace, MacBook Air, phone reimbursement, stocked team spaces, Zeta swag, team outings, sweet treats, books/resources for professional development. Also "Clear pathways to professional growth", "Consistent feedback", "Community Circle practice", "Interactive Mindfulness and DEIJ programming". Those are benefits/perks.
- Pay: The posting mentions "Year 1 salary: $92,000" and "Compensation is determined according to Zeta's applicable salary scale... eligible to receive an annual discretionary, merit-based performance bonus." So we have pay info.
- Schedule: Work model: Fully on-site in New York City. Also maybe start date: Spring/early Summer 2027 or sooner. That could be schedule? But schedule typically refers to hours, full-time etc. Not given. We have work model (fully on-site). Could treat as Schedule? But schedule section is for schedule details like full-time, part-time, hours. Not present. We might omit Schedule if no specific schedule info besides "Fully on-site". However the instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." We have Pay (salary). We have Benefits (explicit). For Schedule, we have work model but not schedule like hours. Might be considered schedule? The phrase "Work model: Fully on-site in New York City" could be considered schedule? It's more about location. I'd say we don't have explicit schedule (e.g., full-time, hours). So we omit Schedule.
We must not repeat job title as heading. The page already shows it. So we don't add heading for "Resident Operations Director". Also we should not put Job ID/requisition numbers as headings.
We need to preserve all substantive information, not invent or summarize away detail. Use - for any list of duties/requirements/benefits, and
for prose.
We need to include sections only when posting has real specific content. So we will include About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also "Qualifications" could be merged with Requirements but we need to follow instruction: prefer a few substantive sections over many thin ones. But we need to decide if we need both Requirements and Qualifications. The posting has "You are a high-potential leader..." which is more like skills/qualities. Then "You bring:" list includes Bachelor's degree, experience, project management skills, systems-minded approach, strong judgment, alignment with mission, experience in K-12 preferred. That could be considered Requirements. Then "Who you are" paragraph earlier includes high-potential leader etc. That could be Qualifications. But to avoid thin sections, we could combine them into one "Requirements" section that includes both the narrative and the list. However the instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests we can have separate sections for Requirements and Qualifications if there is content. But we should prefer few substantive sections over many thin ones. So we need to decide if splitting leads to thin sections. Let's see content:
- About the role: multiple paragraphs about Zeta, mission, growth, role at a glance (role, start date, location, work model, year 1 salary, reports to, hiring timeline). That's substantive.
- Responsibilities: list of duties (intensive residency, serve as full-time member, take on increasing ownership, lead high-impact projects, strengthen systems, use data, develop people leadership). That's substantive.
- Requirements: The "You bring:" list (Bachelor's degree, min 4 years experience, strong project management, systems-minded approach, strong judgment, alignment with mission, experience in K-12 preferred). That's substantive.
- Qualifications: Could be the earlier paragraph "You are a high-potential leader with strong judgment, proven project management skills, a systems-minded approach to solving problems, and a relentless bar for excellence." That's also substantive but overlaps with requirements. Could be considered Skills.
- Skills: Could list "Strong project management and execution skills, ability to manage competing priorities, drive work through completion, systems-minded approach, strong judgment, ability to respond to challenges with urgency, ownership, solutions-oriented follow-through, deep alignment with Zeta's mission, student-centered approach." That's also substantive.
We could combine Requirements and Qualifications into one "Requirements" section that includes both the narrative and the list. Then Skills could be separate if we have distinct skill list not already covered. But the "You bring:" list already includes skills like project management, systems-minded approach, strong judgment. The narrative also mentions those. So maybe we don't need a separate Skills section; we can incorporate skills into Requirements.
But the instruction says we can have Skills section if there is real specific content. We have skill details, but they overlap. To avoid thin sections, we could omit Skills and include skill details within Requirements.
Benefits: we have a list of benefits.
Pay: we have salary and bonus.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Now we need to format.
We'll output HTML fragment:
About the role
... paragraphs ...
We need to preserve all substantive information. Let's extract About the role content.
From posting:
"Follow your passion Are you ready to help build the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Zeta serves students across the Bronx, Upper Manhattan, and Queens and continues to grow our Pre-K through 12th grade network at an ambitious pace. This year alone, we opened our first high school, added another elementary school in Queens, and launched two additional middle schools in the Bronx. And we are not slowing down. We have big plans to continue growing each year so that more children have access to an excellent education. Joining Zeta means joining a team that is actively building the next generation of our school network and serving as a change agent for children."
Then "The role at a glance Role: Resident Operations Director Start date: Spring/early Summer 2027 or sooner Location: Bronx, Upper Manhattan, or Queens Work model: Fully on-site in New York City Year 1 salary: $92,000 Reports to: Principal and/or Operations Director, and Network Operational Excellence We hire for this role at different points throughout the year as positions become available, and onboard on a rolling basis. If your experience aligns with what we are looking for, our team may reach out to explore a current or upcoming opportunity and whether the timing is right for both you and Zeta. Compensation is determined according to Zeta's applicable salary scale, which factors in relevant experience and internal equity. This position is eligible to receive an annual discretionary, merit-based performance bonus."
We should not repeat the job title as heading, but we can include it in the paragraph. That's fine.
We need to preserve all that info. We'll combine into a couple paragraphs.
We must not include boilerplate like "Apply Now", "Equity is at the heart of our mission..." etc. Those are EEO boilerplate; we should remove.
Also remove "Work authorization is required. Candidates must have permanent authorization to work in the United States." That's also boilerplate? It's a requirement but maybe considered substantive? It's a legal requirement; but it's typical EEO/legal. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove that.
Also remove "Apply Now" and any application instructions.
Now Responsibilities: list under "What you'll be doing In the Resident Operations Director role, you will:" then bullet points (though not marked with bullets in text but each sentence starts with a verb). We'll convert to - .
List:
- Complete an intensive 6-to-12-month residency designed to prepare you to become the Operations Director of a Zeta school.
- Serve as a full-time member of an established School-Based Operations Team, learning alongside experienced school and operations leaders while contributing meaningfully to daily execution.
- Take on increasing ownership of school operations, building the judgment, technical knowledge, and leadership skills required to oversee a full school operations function.
- Lead high-impact school-based and network-wide projects, managing work from initial problem diagnosis through execution and measurable results.
- Strengthen systems for safety, facilities, and daily school operations, helping create a secure, welcoming, and exceptionally well-run environment for students, staff, and families.
- Use data to identify gaps and improve operational systems, balancing immediate execution with long-term planning and continuous improvement.
- Develop the people leadership and cross-functional partnership skills needed to lead an operations team and serve as an effective member of a school leadership team.
Now Requirements: from "You are a high-potential leader..." and "You bring:" list.
We'll combine narrative and list.
Narrative: "You are a high-potential leader with strong judgment, proven project management skills, a systems-minded approach to solving problems, and a relentless bar for excellence."
Then list:
- A Bachelor's degree
- A minimum of 4 years of professional experience leading complex projects, teams, or operational work in a high-performing environment
- Strong project management and execution skills, with the ability to manage competing priorities and drive work through completion
- A systems-minded approach to the work, with the ability to identify gaps, anticipate needs, solve root causes, and improve how work gets done
- Strong judgment and the ability to respond to challenges with urgency, ownership, and solutions-oriented follow-through
- Deep alignment with Zeta's mission and a student-centered approach to learning
- Experience in K-12 education or school operations is preferred but not required
We'll put that in
- .
Now Benefits: from "How does Zeta invest in you?" and following bullet-ish list.
Paragraph: "We offer great benefits" then list:
- Comprehensive and affordable medical, dental, and vision plans
- Flexible spending accounts for eligible medical purchases and commuter expenses
- 403(b) retirement plan; Zeta offers matching contributions toward your savings
- Competitive compensation (maybe redundant with Pay but it's a benefit)
- Relocation support to help eligible candidates make the move to New York City
- Monthly stipend for wellness and lifestyle expenses – from gym memberships to salon appointments, concerts, and more
- Four live therapy sessions per month through Talkspace
for prose. We need to include sections only when posting has real specific content. So we will include About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also "Qualifications" could be merged with Requirements but we need to follow instruction: prefer a few substantive sections over many thin ones. But we need to decide if we need both Requirements and Qualifications. The posting has "You are a high-potential leader..." which is more like skills/qualities. Then "You bring:" list includes Bachelor's degree, experience, project management skills, systems-minded approach, strong judgment, alignment with mission, experience in K-12 preferred. That could be considered Requirements. Then "Who you are" paragraph earlier includes high-potential leader etc. That could be Qualifications. But to avoid thin sections, we could combine them into one "Requirements" section that includes both the narrative and the list. However the instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests we can have separate sections for Requirements and Qualifications if there is content. But we should prefer few substantive sections over many thin ones. So we need to decide if splitting leads to thin sections. Let's see content:
- About the role: multiple paragraphs about Zeta, mission, growth, role at a glance (role, start date, location, work model, year 1 salary, reports to, hiring timeline). That's substantive.
- Responsibilities: list of duties (intensive residency, serve as full-time member, take on increasing ownership, lead high-impact projects, strengthen systems, use data, develop people leadership). That's substantive.
- Requirements: The "You bring:" list (Bachelor's degree, min 4 years experience, strong project management, systems-minded approach, strong judgment, alignment with mission, experience in K-12 preferred). That's substantive.
- Qualifications: Could be the earlier paragraph "You are a high-potential leader with strong judgment, proven project management skills, a systems-minded approach to solving problems, and a relentless bar for excellence." That's also substantive but overlaps with requirements. Could be considered Skills.
- Skills: Could list "Strong project management and execution skills, ability to manage competing priorities, drive work through completion, systems-minded approach, strong judgment, ability to respond to challenges with urgency, ownership, solutions-oriented follow-through, deep alignment with Zeta's mission, student-centered approach." That's also substantive.
We could combine Requirements and Qualifications into one "Requirements" section that includes both the narrative and the list. Then Skills could be separate if we have distinct skill list not already covered. But the "You bring:" list already includes skills like project management, systems-minded approach, strong judgment. The narrative also mentions those. So maybe we don't need a separate Skills section; we can incorporate skills into Requirements.
But the instruction says we can have Skills section if there is real specific content. We have skill details, but they overlap. To avoid thin sections, we could omit Skills and include skill details within Requirements.
Benefits: we have a list of benefits.
Pay: we have salary and bonus.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Now we need to format.
We'll output HTML fragment:
About the role
... paragraphs ...
We need to preserve all substantive information. Let's extract About the role content. From posting: "Follow your passion Are you ready to help build the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Zeta serves students across the Bronx, Upper Manhattan, and Queens and continues to grow our Pre-K through 12th grade network at an ambitious pace. This year alone, we opened our first high school, added another elementary school in Queens, and launched two additional middle schools in the Bronx. And we are not slowing down. We have big plans to continue growing each year so that more children have access to an excellent education. Joining Zeta means joining a team that is actively building the next generation of our school network and serving as a change agent for children." Then "The role at a glance Role: Resident Operations Director Start date: Spring/early Summer 2027 or sooner Location: Bronx, Upper Manhattan, or Queens Work model: Fully on-site in New York City Year 1 salary: $92,000 Reports to: Principal and/or Operations Director, and Network Operational Excellence We hire for this role at different points throughout the year as positions become available, and onboard on a rolling basis. If your experience aligns with what we are looking for, our team may reach out to explore a current or upcoming opportunity and whether the timing is right for both you and Zeta. Compensation is determined according to Zeta's applicable salary scale, which factors in relevant experience and internal equity. This position is eligible to receive an annual discretionary, merit-based performance bonus." We should not repeat the job title as heading, but we can include it in the paragraph. That's fine. We need to preserve all that info. We'll combine into a couple paragraphs. We must not include boilerplate like "Apply Now", "Equity is at the heart of our mission..." etc. Those are EEO boilerplate; we should remove. Also remove "Work authorization is required. Candidates must have permanent authorization to work in the United States." That's also boilerplate? It's a requirement but maybe considered substantive? It's a legal requirement; but it's typical EEO/legal. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove that. Also remove "Apply Now" and any application instructions. Now Responsibilities: list under "What you'll be doing In the Resident Operations Director role, you will:" then bullet points (though not marked with bullets in text but each sentence starts with a verb). We'll convert to- .
List:
- Complete an intensive 6-to-12-month residency designed to prepare you to become the Operations Director of a Zeta school.
- Serve as a full-time member of an established School-Based Operations Team, learning alongside experienced school and operations leaders while contributing meaningfully to daily execution.
- Take on increasing ownership of school operations, building the judgment, technical knowledge, and leadership skills required to oversee a full school operations function.
- Lead high-impact school-based and network-wide projects, managing work from initial problem diagnosis through execution and measurable results.
- Strengthen systems for safety, facilities, and daily school operations, helping create a secure, welcoming, and exceptionally well-run environment for students, staff, and families.
- Use data to identify gaps and improve operational systems, balancing immediate execution with long-term planning and continuous improvement.
- Develop the people leadership and cross-functional partnership skills needed to lead an operations team and serve as an effective member of a school leadership team.
Now Requirements: from "You are a high-potential leader..." and "You bring:" list.
We'll combine narrative and list.
Narrative: "You are a high-potential leader with strong judgment, proven project management skills, a systems-minded approach to solving problems, and a relentless bar for excellence."
Then list:
- A Bachelor's degree
- A minimum of 4 years of professional experience leading complex projects, teams, or operational work in a high-performing environment
- Strong project management and execution skills, with the ability to manage competing priorities and drive work through completion
- A systems-minded approach to the work, with the ability to identify gaps, anticipate needs, solve root causes, and improve how work gets done
- Strong judgment and the ability to respond to challenges with urgency, ownership, and solutions-oriented follow-through
- Deep alignment with Zeta's mission and a student-centered approach to learning
- Experience in K-12 education or school operations is preferred but not required
We'll put that in
- . Now Benefits: from "How does Zeta invest in you?" and following bullet-ish list. Paragraph: "We offer great benefits" then list: - Comprehensive and affordable medical, dental, and vision plans - Flexible spending accounts for eligible medical purchases and commuter expenses - 403(b) retirement plan; Zeta offers matching contributions toward your savings - Competitive compensation (maybe redundant with Pay but it's a benefit) - Relocation support to help eligible candidates make the move to New York City - Monthly stipend for wellness and lifestyle expenses – from gym memberships to salon appointments, concerts, and more - Four live therapy sessions per month through Talkspace