Operations Development Engineer (Starlink) - Redmond WA
Responsibilities
- Develop, implement and scale Starlink Network Operations processes and tools to provide global internet access
- Collect and analyze operations data to identify and implement efficiency improvements for operational processes and workflows and translate it into reporting, and recommendations for the development team
- Collaborate with development teams to analyze the impact of proposed workflow or process changes on operations health and efficiency
- Work with development engineering teams to drive design for operations, identifying and addressing potential operational scaling issues early in development lifecycles and incorporating debugging tools and strategies to ensure effective handover to operations
- Interact with key stakeholders to identify their desired outcomes, take their inputs and deliver improvements to Network Operations owned processes
- Define and develop projects, milestones, and maintain roadmaps, practicing flexible prioritization and scope management to deliver on program directives
- Take extreme ownership of deliverables and make risk-conscious decisions under pressure
- Own data integrity, tool & dashboard maintenance, and reporting quality for the Network Operations Engineering Team
- Define and develop department-level metrics and associated dashboards that quantify the health of our operations
- Create detailed documentation and procedures from scratch
- Experience creating detailed documentation and procedures from scratch
- Experience in optimizing and automating operational processes and workflows
- Familiarity with technology and operational concepts of internet service providers, mobile network operators, or content delivery networks
- Experience working within complex, software defined networking (SDN) and/or network function virtualization (NFV) environments
Requirements
- Bachelor’s degree in a STEM discipline; OR 2+ years of professional experience in software development or data analysis in lieu of a degree
- Experience utilizing SQL or other query language for data analysis
- Experience with Python
Qualifications
- Strong design and problem-solving skills, with a focus on operations at scale
- Proficiency with statistics, data analysis, data visualization and cost benefit analysis
- Understanding of data engineering regarding the design and implementation of systems used for collecting, storing and analyzing large volumes of data
- Experience with operational open-source technologies such as Prometheus, Grafana, PostgreSQL, Spark SQL, PowerBI, Jupyter, Datahub and AirFlow
- Experience working within complex, software defined networking (SDN) and/or network function virtualization (NFV) environments
Benefits
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks.
You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
Employees in Washington State accrue paid sick time in compliance with state and federal law.
Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.