Operations Data Analyst III

Contract Duration: 33 weeks (08/17/2026 – 04/06/2027). Primarily remote with occasional onsite meetings in Oakland General Office (OGO) or San Ramon. Client laptop provided. W-2 only; no third-party firms or C2C arrangements.

Responsibilities

• Analyze existing SmartMeter application interfaces and tools, including creating SQL code, scheduling scripts, and testing/debugging application interfaces
• Diagnose, troubleshoot, and resolve application, data, and performance issues within production systems
• Execute planned and ad hoc corrective maintenance to support continuous system operations
• Monitor, evaluate, and resolve bugs, incidents, exceptions, and data discrepancies across SmartMeter applications and processes
• Provide operational oversight for 24-hour clock package processing to support timely bill delivery and customer usage reporting
• Collaborate with users, business stakeholders, and cross-functional teams to communicate incident status, progress, and solutions
• Develop implementation plans, contribute to business requirements documentation, and recommend process, procedure, and tool enhancements

Requirements

• Bachelor's degree in Computer Science, Business, or equivalent experience
• 5+ years of application operations, production support, infrastructure technologies, or operations analysis experience
• Experience with large application operations, Linux, and Oracle
• Integration experience and experience supporting enterprise applications in production environments
• Linux/Unix troubleshooting experience
• SQL and Oracle database knowledge
• Experience with incident and problem management processes
• Experience designing, deploying, and supporting large-scale, complex infrastructure and application systems

Preferred Skills

• Experience supporting web services
• Experience with monitoring and alerting tools
• Experience with change and release management processes
• Experience analyzing and supporting application integrations
• Familiarity with infrastructure components including Linux servers, networks, backups, and Oracle databases
• Experience developing SQL code and scheduling scripts
• Experience working with SmartMeter applications or similar utility systems

Key Competencies

• Strong analytical, problem-solving, and technical troubleshooting skills
• Excellent written and verbal communication skills, including the ability to communicate technical information to non-technical audiences
• Ability to work independently and collaboratively across multiple departments
• Strong attention to detail with a focus on maintaining production system reliability
• Ability to identify opportunities for process and operational improvements

Work Environment

Location: Bay Area, CA preferred; Service Territory or onshore candidates will also be considered. Primarily remote with occasional onsite meetings in Oakland General Office (OGO) or San Ramon.

Pay

The approximate pay range for this position is $40.00 to $68.13 per hour. Final compensation may vary based on background, knowledge, skills, and location.

Benefits

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401(k) offered