Operations Coordinator - SCL OR Inventory Management Full Time Days

About the role

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

The Operations Coordinator - SCL reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Schedule

Hours: 40 hours per week. Days schedule. Benefits eligible role: new employees are eligible for benefits to begin on the first of the month following their starting date.

Responsibilities

• Supervises, prioritizes and adjusts work assignments to ensure timely and accurate completion of all activities for the supply chain logistics teams in assigned areas.
• Acts as a liaison on behalf of the level one manager.
• Participates in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
• Utilizes productivity reports to measure department performance in comparison to KPIs.
• Provides mentoring and coaching to supply chain logistics team.
• Resolves complex or critical situations involving technology, customers, staff, and other supply chain management personnel; consults with manager for guidance as needed.
• Monitors daily activity to ensure compliance with policies and procedures.
• Assists level one manager with special projects as required.
• Works with management to develop and document standard work methodologies for Supply Chain Logistics, trains staff and ensures accountability to standard work.
• Facilitates the onboarding of new staff and manages the department orientation and training.
• Creates and conducts competency assessments for new department employees.
• Ensures support of MDI and daily huddles.
• Acts as a quality assurance auditor for the Supply Chain Logistics team.
• Represents the Supply Chain Department and participates in special meetings as directed.
• Maintains local data integrity in Peoplesoft and CIMS.
• Maintains the ability to respond quickly under pressure when problems arise.
• May act as a resource and point of contact in the absence of the Manager of Supply Chain Logistics.
• Completes other duties as assigned.

Qualifications

Required:

• Excellent critical thinking abilities.
• Process improvement skills.

Preferred:

• 5 years of work experience as a supervisor in a hospital or healthcare environment.
• Comprehensive knowledge of healthcare processes and healthcare supply chain management.
• Bachelor's degree in related field.
• Lean/Six Sigma Green Belt.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Detailed benefits information is available at https://jobs.nm.org/benefits. Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If a sign-on bonus is included in a job posting, eligibility is as follows: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.