Operations Coordinator I (DOO)

Responsibilities

• Ensures program adherence to Federal, State, and NYC Department of Homeless Service regulatory guidelines governing physical plant and fire/safety management.
• Manages and monitors program environment to ensure that regulatory guidelines and agency safety/security policies are followed and interpersonal and professional relationships remain positive.
• Manages and monitors daily operations, vehicle/transportation systems and client metro-card distribution, fire drills, children's school attendance and all building front desk activities.
• Maintain compliance with Health, Safety, and Risk Management Manual.
• Supervises onsite security guards, and visiting service providers for clients and agencies.
• Ensures all shelter units meet DHS and OTDA standards upon the client’s admission and shelter stay.
• Manage and update critical files as needed.
• Maintains program census and the status of all shelter units by monitoring client attendance, pass control, and the sign In and Out sheets and nightly roster.
• Ensures each family signs the nightly roster and their attendance is recorded in DHS Cares daily.
• Plus assists budget dept. with monthly reconciliation with Cares.
• Reviews and approves staff time cards and vacation requests by agency’s deadlines.
• Maintains adequate staff coverage at the assigned facility.

Qualifications

• A High School diploma or Equivalent.
• At least Three (3) years of related management experience supervising staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city-operated organizations.
• FDNY F-80 Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems.
• Ability to implement and monitor policy and procedure in accordance with agency guidelines.
• Knowledge of NYC Department of Homeless Services regulations of physical plant management, food services management, and fire safety management.