Operations Coordinator - HRA 123

About the role

At USPack, this position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). This is an entry level position.

Responsibilities

• Maintain routes, monitor IC check-in, and communicate with the customer and dispatch department.
• Create and manage routes according to customer requirements.
• Ensure IC’s provide the correct vehicle type and deliver services within contracted regulations.
• Communicate delays and issues to the customer and dispatch department.
• Assist IC’s with any problems they encounter during dispatch.
• Arrange STAT coverage for customers as needed.
• Restructure routes as requested by the customer to ensure timely execution.
• Complete daily service reports as required by the customer.
• Process administrative reports and paperwork as directed.
• Follow up with IC’s to ensure their paperwork is up to date.
• Ensure IC’s are wearing uniforms with visible ID badges as required by customers.
• Perform other duties as assigned.

Qualifications

• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful.
• Independent judgment required to plan, prioritize, and organize tasks.
• Valid driver’s license and functional vehicle.
• Ability to develop and maintain business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.

Benefits

• Full Time: 401(K), Health Insurance, Disability/Life Insurance, Paid Time Off (PTO), Paid Holidays
• Part Time: 401(K), Paid Sick Time

Shift Details

• Shift Days: Monday through Friday
• Shift Hours: 10am - 6:30pm
• Travel: On occasion

Pay Rate

• From $20 - $21 per hour (dependent upon experience level)

Values

• Driven by integrity – Honesty, transparency, and trust.
• Driven by a passion for service – Proactive problem solving, empowerment, and helping others.
• Driven by collaboration – Common goals, understanding, and communication.
• Driven by accountability – Responsibility, commitment, and measuring results.
• Driven by innovation – Staying ahead of the curve, new approaches, and new solutions.

Contact Information

To apply for this position or learn about current job opportunities, visit: Recruiting(AT)gouspack.com