Operations Coordinator – Exceptional Learner Academy

Provides comprehensive operational, administrative, and logistical support to the Exceptional Learner Academy leadership team, staff, students, and families. This role ensures the efficient day-to-day operation of the school by overseeing business functions, coordinating school-wide systems, supporting compliance, and serving as a key liaison between the school and families, district departments, and community partners.

Responsibilities

• Support the development and maintenance of the school master schedule and individual student schedules.
• Coordinate daily staff coverage and substitute assignments.
• Support the overall daily operations of the school to ensure an organized and efficient learning environment.
• Coordinate operational logistics for school events, assemblies, field trips, conferences, meetings, and other school activities.
• Assist with management of the school's budget.
• Process and monitor purchase orders, invoices, accounts payable, and payroll-related documentation.
• Reconcile invoices and maintain accurate financial records.
• Maintain student records and other confidential school documents in accordance with district, state, and federal requirements.
• Prepare reports, correspondence, presentations, and other administrative documents.
• Serve as point of contact for parents/guardians, district leaders, outside agencies, community partners, and visitors.
• Develop and distribute school communications, including the weekly newsletter and other informational materials.
• Maintain and update the school's website and other communication platforms.
• Ensure families are informed, engaged, and connected to school initiatives and events.
• Support coordination and management of the school's physical plant.
• Coordinate building operations related to transportation, food services, health, safety, and security.
• Assist with technology coordination within the building and collaborate with district technology staff to address equipment and system needs.
• Maintain confidentiality of sensitive student, personnel, and financial information.
• Perform other duties as assigned by the Leadership Team.

Requirements

• Associate degree required; Bachelor's degree preferred.
• Minimum of four (4) years of progressively responsible administrative experience, preferably in a school setting.
• Equivalent combinations of education and experience may be considered.

Preferred Qualifications

• Experience supporting Special Education or Exceptional Learning programs.

Skills

• Demonstrated ability to manage multiple priorities while meeting deadlines.
• Strong organizational, communication, interpersonal, and conflict resolution skills.
• Ability to exercise sound judgment and maintain confidentiality.
• Proficiency with Microsoft Office, Google Workspace, and other software applications relevant to school operations, or the ability to quickly learn new systems.
• Ability to operate standard office equipment, including computers, printers, scanners, copiers, and multi-line telephone systems.

About Our District

Springfield Public Schools is a cultural gem in Western Massachusetts committed to providing a learning environment that opens the doors of infinite possibilities to our students and staff. We strive to equip each of our approximately 24,000 students with learning experiences that enhance their knowledge and critical thinking skills. As the 3rd largest district in Massachusetts, we have over 44 languages spoken and over 60 countries represented by both students and staff.

We foster a positive and professional environment where people feel valued, respected, supported, seen, and heard. Our students and staff share their ideas and perspectives, learning from and appreciating each other. We are committed to equity and excellence.

In addition to offering competitive salaries and benefits, we provide numerous cutting-edge professional development opportunities for all staff. Our data-driven approach ensures relevant and actionable professional development. We support teaching staff with mentors such as instructional leadership specialists and effective educator coaches to work with them throughout the year in lesson planning, data analysis, and management.

Our district offers career advancement opportunities and is invested in “Grow our Own” and educational pipeline programs to help staff achieve college degrees or certification pathways.