Operations Coordinator - Behavioral Health

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive information. Let's parse the description. We have: - Description: MaineHealth Behavioral Health Behavioral Health Req #: 94324 (ignore) - MaineHealth Behavioral Health is implementing a portfolio of high-priority transformation initiatives resulting from a system-wide operational assessment conducted by FTI Consulting. These initiatives focus on patient access, operational efficiency, workforce optimization, analytics, technology, clinical integration, and CCBHC readiness. The organization seeks project support to assist with coordination, tracking, reporting, process improvement, and implementation activities. This opportunity provides hands-on experience in large-scale healthcare transformation while allowing students to contribute fresh thinking, technology expertise, and innovative approaches to organizational change. A dedicated project manager, supported by a Co-Op student, will play a critical role in ensuring successful execution of these high-impact initiatives and advancing MaineHealth Behavioral Health's vision for the future. - Summary: Provide high level administrative, professional, and analytical services to MaineHealth Behavioral Health Programs or Projects. Independently plan, implement, and oversee special projects. May oversee staff to ensure timely completion of assignments. Acts as the liaison with all levels of care team members as well as with external stakeholders. - Required Minimum Knowledge, Skills, And Abilities (KSAs): Education: bachelors degree preferred or 4 years relative experience License/Certifications: N/A (skip) Experience: At least 2 years of advanced administrative support experience is required. Additional years of experience above the requirements may substitute for educational requirements on a one-to-one basis (i.e. one year of experience equals one year of education). Basic knowledge of healthcare systems, with previous experience in healthcare industry and customer service preferred. Strong verbal and written communication skills, including drafts of correspondence and other written materials. Strong software and computer skills, including Microsoft Office (including Power Point, Access, and Excel), database development and website development, Strong interpersonal skills and demonstrated ability to provide excellent customer service and maintain relationships with individuals from diverse backgrounds. Ability to work both independently and to collaborate with teams of individuals in diverse settings. Analytical ability to gather and interpret data in situation where the problems are moderately complex. Ability to concentrate and pay close attention to detail. - Additional Information: MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally. We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package. The pay range for this position is $21.97 to $29.28 per hour. Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE). In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives. If you have questions about this role, please contact kerry.huckins2@mainehealth.org Hiring Scam Alert ... (remove). Notice Regarding Maine Employer Surveillance Statute ... (remove). We need to produce sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what content goes where. - About the role: Could be the introductory paragraph describing the transformation initiatives and the role. That seems appropriate. - Responsibilities: The summary bullet points: Provide high level administrative, professional, and analytical services; Independently plan, implement, and oversee special projects; May oversee staff; Acts as liaison; etc. - Requirements: Education, experience, license/certs? We can include education and experience requirements. Possibly also basic knowledge of healthcare systems. - Qualifications: Might be similar to requirements but maybe we separate: Qualifications could be preferred qualifications (like previous experience in healthcare industry, customer service). However the posting lumps them under KSAs. We could treat "Required Minimum Knowledge, Skills, And Abilities" as Requirements. Qualifications maybe not separate; but we need to include a section only if there is real specific content. Could combine Requirements and Qualifications? But the instruction says use headings for those categories if content exists. We have content for Requirements (education, experience). For Qualifications maybe we have "Basic knowledge of healthcare systems, with previous experience in healthcare industry and customer service preferred." That's a qualification. Also "Strong verbal and written communication skills..." etc are skills. So we can have: - Requirements: Education and experience. - Qualifications: Basic knowledge of healthcare systems, previous experience in healthcare industry and customer service preferred. - Skills: Strong verbal/written communication, strong software/computer skills (MS Office, database dev, website dev), strong interpersonal skills, ability to work independently/collaborate, analytical ability, attention to detail. - Benefits: The paragraph about competitive benefits: paid parental leave, flexible work options, student loan assistance, professional development opportunities, well-being resources. - Pay: The pay range $21.97 to $29.28 per hour. - Schedule: Not explicitly mentioned. There's mention of part-time compensation prorated based on scheduled hours, but no explicit schedule (full-time/part-time, shift). We should not create a Schedule section unless posting actually states them. It does not state schedule specifics. So we omit Schedule. - Also we might include "About the role" as a section. We must not include boilerplate like EEO, scam alert, surveillance notice. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We must preserve all substantive information; do not invent or summarize away detail. We need to output only HTML fragment, no /, no markdown fences. Let's craft. Structure:

About the role

... (the introductory paragraph(s) describing transformation initiatives, role purpose).

Responsibilities

• Provide high level administrative, professional, and analytical services to MaineHealth Behavioral Health Programs or Projects.
• Independently plan, implement, and oversee special projects.
• May oversee staff to ensure timely completion of assignments.
• Act as the liaison with all levels of care team members as well as with external stakeholders.

Requirements

• Education: Bachelor's degree preferred or 4 years of relevant experience.
• Experience: At least 2 years of advanced administrative support experience required; additional years may substitute for education on a one‑to‑one basis.

Qualifications

• Basic knowledge of healthcare systems, with previous experience in the healthcare industry and customer service preferred.

Skills

• Strong verbal and written communication skills, including drafting correspondence and other written materials.
• Strong software and computer skills, including Microsoft Office (PowerPoint, Access, Excel), database development, and website development.
• Strong interpersonal skills and demonstrated ability to provide excellent customer service and maintain relationships with individuals from diverse backgrounds.
• Ability to work both independently and to collaborate with teams in diverse settings.
• Analytical ability to gather and interpret data in situations where problems are moderately complex.
• Ability to concentrate and pay close attention to detail.

Benefits

• Paid parental leave
• Flexible work options
• Student loan assistance
• Professional development opportunities
• Well‑being resources

Pay

The pay range for this position is $21.97 to $29.28 per hour. Compensation for part‑time positions is determined on a prorated basis consistent with scheduled hours and applicable full‑time equivalent (FTE). In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

We should not include schedule. Check that we preserved all substantive info: The initial description about transformation initiatives, the summary, the KSAs, benefits, pay. Did we miss anything? The line "A dedicated project manager, supported by a Co-Op student, will play a critical role..." is part of about the role; we included that in about the role paragraph? We only included the introductory paragraph about transformation initiatives and opportunity. We should incorporate that sentence as well. Let's adjust about the role paragraph to include that. About the role paragraph: Combine: "MaineHealth Behavioral Health is implementing a portfolio of high-priority transformation initiatives resulting from a system-wide operational assessment conducted by FTI Consulting. These initiatives focus on patient access, operational efficiency, workforce optimization, analytics, technology, clinical integration, and CCBHC readiness. The organization seeks project support to assist with coordination, tracking, reporting, process improvement, and implementation activities. This opportunity provides hands-on experience in large-scale healthcare transformation while allowing students to contribute fresh thinking, technology expertise, and innovative approaches to organizational change. A dedicated project manager, supported by a Co-Op student, will play a critical role in ensuring successful execution of these high-impact initiatives and advancing MaineHealth Behavioral Health's vision for the future." That seems good. Now responsibilities: we used summary bullet points. Good. Requirements: we included education and experience. Should we also include license/certs N/A? Not needed. Qualifications: we included basic knowledge of healthcare systems, previous experience in healthcare industry and customer service preferred. That's from KSAs. Skills: we included all the rest. Benefits: we included list. Pay: we included range and note about part-time and additional benefits. We omitted the line "Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors." That's somewhat generic; but it's substantive? It's a statement about hiring. Might be considered boilerplate? It's not exactly EEO but it's a generic statement. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This line is about employment offer depending on qualifications; it's somewhat generic but could be considered boilerplate. However it's not explicitly listed as boilerplate to remove. But it's a standard statement; maybe we should keep? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This line is not exactly those categories, but it's a generic statement about offer depending on qualifications. It's not duplicated. I'd say we can keep it if we want to preserve all substantive information. However it's not really adding much; but to be safe, we could include it in a short paragraph maybe under About the role or Requirements? But it's not a responsibility. Could add a short paragraph after Requirements: "Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job‑related factors." However that is somewhat generic; but it's still part of posting. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it. Where to place? Could be under Requirements or Qualifications. Perhaps after Requirements we add a paragraph. But we must not create filler sections. Adding a short paragraph is fine. Similarly, the line "The base range is an estimate and does not reflect the full value of our total compensation package." We already included that in Pay section? We included the range and note about part-time and additional benefits, but we omitted the base