Operations Coordinator

About the role

As an Operations Coordinator at the WI Rapids Dry Distribution Center, you play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position serves customers, truck drivers, and warehouse employees by handling inquiries, processing orders, and addressing complaints promptly and courteously. Additional duties include answering phones and performing other clerical tasks as directed by the Manager.

Responsibilities

• Oversee the scheduling and movement of all loads entering and leaving the distribution center.
• Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees via email, phone, and in‑person.
• Accurately enter inventory data, create invoices, and generate bills of lading.
• Assist in troubleshooting and resolving customer issues while maintaining quality control.
• Answer phones and perform other clerical duties as assigned by the Manager.

Requirements

• Positive attitude and strong work ethic; ready to contribute each shift.
• Dependability with a focus on safety and efficiency.
• Strong verbal and written communication skills for interaction with diverse stakeholders.
• Attention to detail to ensure accurate data entry and load coordination.

Benefits

• Performance‑based incentive pay.
• Tuition reimbursement.
• Employee recognition programs.
• Health insurance.
• Paid holidays.
• Paid vacation.
• Additional benefits detailed on the company website.

Pay

Base rate of $20 per hour plus performance incentive programs that allow you to control your earning potential.

Schedule

Monday – Friday, 8:00 am to 4:30 pm.