Operations Coordinator

Join our community of food people!

About the role

The Coordinator, Operations will enable distribution center operations by performing general office activities, responding to various inquiries, and directly supporting warehouse and transportation leadership as necessary.

Pay

Starting pay is $23/hr. The expected base rate for this role is between $18 to $28. This role will also receive overtime compensation.

Schedule

Monday–Friday, 6:00 AM–2:30 PM.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance

Responsibilities

• Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures.
• Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls.
• Verify information and data to ensure market compliance with regulations and procedures.
• Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate overtime, trailer temp log, etc.).
• Create and maintain basic charts, graphs, spreadsheets, and databases to prepare for manager’s review.
• Monitor inventory level of office supplies and initiate purchase orders.
• Other duties as assigned by manager.

Work Environment

The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

Requirements

• High school diploma or GED/equivalent required.
• Minimum of two years of clerical experience.

Skills

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Ability to perform cross-functional activities and work on a varying schedule.
• Strong teamwork skills with the ability to support others in the department and division.

Preferred Qualifications

• Experience in a distribution business environment.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.
• Experience with SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.

Physical Qualifications

Must be able to perform the following physical activities for described length of time:

• Stand: Occasionally
• Walk: Occasionally
• Sit: Continuously
• Lift 1–10 lbs: Occasionally
• Lift 11–20 lbs: Occasionally
• Lift 21–50 lbs: Occasionally
• Carry 1–10 lbs: Occasionally
• Carry 11–20 lbs: Occasionally
• Carry 21–50 lbs: Occasionally
• Push/Pull: Occasionally (hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Occasionally (in/out truck/trailer to cab, on/off ramp to ground level and side doorsteps, platform of trailer, stairs)
• Stoop/Squat: Occasionally
• Kneel: Occasionally
• Bend: Occasionally
• Reach above shoulder: Frequently
• Twist: Occasionally
• Grasp objects: Frequently (hand truck, boxes, cartons, steering wheel)
• Manipulate objects: Occasionally (boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual dexterity: Occasionally (typing, use of office machines such as copiers, printers)