Operations Coordinator

Benefits

• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Operations Coordinator Perks

• Online Mobile Courses
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Agressive Competitive Wages

Company and Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Position Summary

Support day-to-day office operations, accounting processes, and customer communication to ensure smooth and efficient business operations. This role will grow into full office management responsibilities over time.

Key Responsibilities

• Assist with accounts receivable, collections, and invoicing
• Support job file management and ensure documentation is complete and accurate
• Communicate with customers regarding billing, scheduling, and general inquiries
• Aid in maintaining organized office systems and workflows
• Aid in using QuickBooks and internal systems for tracking and reporting
• Support the owner in improving office efficiency and processes

Growth Path

This role is designed to develop into an Office Manager position based on performance, ownership, and demonstrated ability to manage office operations independently.

• Assist with customer communication and help resolve issues in a professional and timely manner
• Aid in job documentation, scheduling coordination, and maintaining organized records
• Manage invoices, collections, and basic accounting tasks
• Aid in onboarding tasks such as new hire paperwork and basic orientation coordination
• Aid in maintaining office procedures and improving organization and workflow
• Work closely with the owner to improve office operations and efficiency

Qualifications

• Strong attention to detail and ability to stay organized in a fast-paced environment
• Comfortable communicating with customers and team members professionally
• Ability to handle multiple tasks and adapt to changing priorities
• Willingness to learn new systems, processes, and industry-specific requirements
• Basic experience or familiarity with accounting, billing, or administrative work preferred
• Ability to stay calm under pressure and solve problems proactively
• Dependable, coachable, and motivated to grow into a larger role