Operations Coordinator

About the role

Supports the people who are building and feeding the world, impacting some of society’s most pressing challenges.

Responsibilities

• Provide service to walk-in customers and handle all incoming calls.
• Enter and update customer orders in coordination with the sales team as received via phone or email, ensuring special handling requirements are noted.
• Perform weekly cycle counts to maintain accurate on-hand inventory.
• Cookordinate mobile inventory counts with sales representatives and support personnel.
• Monitor open purchase and sales orders to ensure timely shipping.
• Update sales and rental orders.
• Process vendor invoices and send them to the accounting department.
• Reconcile petty cash and process all checks and cash through the accounting department.
• Work with the service department to ensure customer units are turned around promptly.
• Cookordinate with other locations to ensure timely and accurate inventory transfers.
• Monitor sales activities, troubleshoot internal and customer issues, and coordinate the collection or delivery of equipment.

Requirements

• A High School Diploma.
• Office administration skills.
• Proficiency in Microsoft Office.
• Strong customer service abilities.
• Experience with ERP systems, SAP is a plus.
• Preferred experience in inventory control, customer service, and warehouse operations.
• Ability to lift 50 pounds.

Qualifications

• Skilled in collaboration, working with diverse, international teams and clients, and embracing global perspectives.
• Committed to continuous improvement, constantly enhancing your skills and knowledge for personal and professional development.
• A proponent of open communication, creating a supportive environment through trust and open communication with colleagues and clients.