Operations Coordinator

Responsibilities

• Analyze, review, and cleanse business data to ensure accuracy
• Research and resolve accounts receivable discrepancies and customer inquiries
• Create and process customer orders within an ERP system
• Resolve customer order issues, including purchase order compliance exceptions
• Complete billing, invoicing, documentation, and administrative tasks
• Investigate and resolve non-routine operational and customer service issues
• Collaborate with internal teams and external customers to ensure timely issue resolution
• Support multiple business units while meeting deadlines and maintaining accuracy
• Maintain organized records and contribute to continuous process improvement

Qualifications

• A high school diploma or equivalent with 3+ years of related experience, or a Bachelor's degree with relevant experience
• Strong analytical and problem-solving skills
• Experience with accounts receivable, data analysis, or business operations
• ERP system experience required
• Experience with Microsoft Office, including Excel, Outlook, Word, Teams, and PowerPoint
• CRM or Field Service application experience (Microsoft CRM or Microsoft Field Service preferred)
• Excellent communication and organizational skills
• Ability to work independently, prioritize multiple tasks, and meet deadlines
• Strong attention to detail and ability to quickly learn new systems