Operations Coordinator

About the role

As an Operations Coordinator at Sparkbit360, you will work directly on workflow control in support of marketing and public-relations strategy, campaigns, content, brand storytelling, creative execution, client service, and performance insight. The position emphasizes accuracy and traceable follow-through over superficial speed within brand campaign operations.

Responsibilities

• Maintain the workflow by helping the team keep recurring work organized by owner and status.
• Track the workflow by checking incoming requests for completeness.
• Own the workflow by routing work to the correct next step.
• Coordinate the workflow by tracking unresolved exceptions through closure.
• Review the workflow by documenting process issues that repeatedly slow execution.

Role Fit

• Use Service Operations and Business Support confidently in brand campaign operations.
• Apply Operational Reporting without losing track of exceptions, owners, or deadlines.
• Document Operations Coordination decisions clearly for seamless handoffs.
• Exercise sound judgment in Task Management, especially when escalation is required.

Outcome

Success means workflow control is current, exceptions have owners, and another authorized teammate can continue the work without reconstructing the history. This is measured through effective operations coordination within brand campaign operations.

Schedule

Full-time, associate-level position. 100% remote within the United States.

Pay

Base salary: $45,000–$65,000 per year.