Operations Coordinator

About the role

Signal Travel & Tours, Inc. is hiring an Operations Coordinator to support day-to-day administrative and operational workflows with accurate records and reliable follow-through. The position supports travel planning, tours, reservations, ticketing, traveler communication, payments, and itinerary support and is designed for someone who can keep details accurate while moving work forward.

Responsibilities

• Complete operations coordinator work connected with travel planning, tours, reservations, ticketing, traveler communication, payments, and itinerary support.
• Maintain accurate records, schedules, status information, and supporting documents.
• Review requests for completeness before updating systems or taking action.
• Coordinate routine follow-up with customers, vendors, teammates, or internal stakeholders.
• Prepare reports, trackers, meeting notes, or handoff information needed for daily operations.
• Keep assigned work organized, current, and ready for review.

Requirements

• Strong organization, written communication, and attention to detail.
• Comfort using email, spreadsheets, shared documents, calendars, and web-based business workflows.
• Ability to follow documented procedures consistently.
• Good judgment about when to resolve routine issues and when to escalate.
• Transferable office, customer-service, project, school, internship, or volunteer experience can qualify for junior roles.
• A pre-employment background check is required.

Pay

Base salary: $54,500 - $63,500 per year

Schedule

• Full Time
• On-site — Michigan