Operations Coordinator

Overview

Sentara Norfolk General Hospital in Norfolk, VA is hiring a full‑time Operations Coordinator for Environmental Services. The role provides daily support to department operations and administrative support to the Leader, including office activities, procurement, and business/financial tasks.

Sentara Norfolk General Hospital is a 525‑bed tertiary care facility that houses the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, serves as the primary teaching hospital for Eastern Virginia Medical School, and offers a wide range of specialized services including heart and vascular care, neurosciences, oncology, and a state‑of‑the‑art neonatal intensive care unit.

Responsibilities

• Provide customer service through phone and personal interactions.
• Handle correspondence, schedule meetings, prepare departmental reports, statistics, and maintain files.
• Prepare and process accounts payable, payroll, employee mileage reimbursement claims, and other operational information.
• Order supplies and enter charges.
• Provide technical and administrative support to department staff.

Requirements

• High School diploma or equivalent (required).
• At least 2 years of clerical experience (required).
• Excellent customer service experience (strongly preferred).
• Proficiency with Microsoft Office (strongly preferred).

Pay

Base pay range for full‑time employment is $23.63 – $35.55 per hour. Additional compensation may include shift differentials, standby/on‑call pay, overtime, shift premiums, extra‑shift incentives, or bonus opportunities. Pay varies based on qualifications, experience, location, market conditions, and business needs.

Benefits

• Medical, dental, and vision plans
• Adoption, fertility and surrogacy reimbursement up to $10,000
• Paid time off, sick leave, parental & family caregiver leave
• Emergency backup care
• Long‑term, short‑term disability, and critical illness plans
• Life insurance
• 401k/403b with employer match
• Tuition assistance – $5,250 / year and discounted education through Guild Education
• Student debt pay‑down – $10,000
• Pet insurance
• Legal resources plan
• Eligibility for an annual discretionary bonus based on system and employee criteria

Schedule

Full‑time day shift, 7:00 a.m. – 3:30 p.m., First (Days) shift.