Operations Coordinator

About the Role

We are immediately hiring an Operations Coordinator in New Albany, OH for our Supply Chain Solutions division. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience and advancement opportunities, all from an industry-leading Fortune 500 company.

Responsibilities

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc., for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow-up survey with the customer to confirm delivery; update the system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team
• Validate and update complete dates in iDirect for orders that have a scheduled date
• Assist Operations Supervisor with building return trucks
• Serve as backup for Operations Supervisor’s phone and email
• Perform other duties as assigned

Skills

• Operations background (Logistics and/or Transportation)
• Organization skills
• Ability to understand and follow work procedures
• Communication skills (verbal and written)
• Ability to build professional relationships
• Practical Learning skills

Qualifications

• Bachelor's degree preferred
• One (1) year or more years of related experience required
• Candidates must be authorized to work for any employer in the United States without requiring current or future visa sponsorship

Pay

$18.00 - $20.00 per hour based on experience

Schedule

Monday-Friday 8:00 a.m. – 5:00 p.m.

Benefits

• Medical, Dental, Vision Benefits start at 30 days
• 401(K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that save you money on tools, cars, appliances, travel, and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave