Operations Coordinator

About the role

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits.

Responsibilities

• Perform data entry in a timely and accurate fashion
• Communicate and coordinate with sales and operations departments on missed stops, and other customer-related issues
• Professionally interact with internal and external customers
• Analyze and edit commercial and/or residential routes using routing software
• Review daily driver paperwork for residential and/or commercial routes
• Monitor, correct, and edit route sheet information as needed
• Troubleshoot missed customers and attempt resolution by communicating with Route Managers, Route Supervisors, and dispatchers
• Act as liaison between sales, operations, and customer service to help resolve routing and service issues
• Review the daily activities and productivity of route drivers
• Perform online data entry for residential and/or commercial accounts
• Assist supervisors to keep maps up to date and accurate
• Create, process, and track purchase orders for various LOBs
• Communicate with accounts payable to receive invoices in a timely manner
• Use dispatch software, GPS systems, and communication tools to manage driver activities as needed
• Create, process, and track maintenance purchase orders as needed
• Order and track all supplies (safety gear, forms, etc) as needed
• Dispatch, route and complete container data entry as needed
• Back up the scale operator, office supervisor, and inventory specialist as needed
• Perform other duties as assigned

Requirements

Experience & Knowledge

• Previous experience in Administrative Assistance, or similar experience is preferred
• Computer proficiency in Windows and Microsoft applications; AS400 experience, a plus
• General knowledge of office functions
• Waste industry experience, a plus

Physical Requirements

• Frequently lifting/carrying/pushing/pulling a max of 10 lbs
• Rarely lifting/carrying a max of 35 lbs
• Rarely pushing/pulling a max of 20 lbs
• Continuously working in changing temperatures, wet/humid conditions
• Continuously working in areas of dust, odors, mist, gases, and other airborne matter
• Occasionally stooping/kneeling/crouching/crawling
• Occasionally climbing and/or balancing
• Frequently sitting/standing/walking

Additional Working Conditions

• Ability to travel between offices, as required
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

Supervisory Responsibility: This position will not manage employees.

Skills