Operations Coordinator

About Our Client

The organization operates within the digital systems sector, focusing on delivering coordinated solutions that support internal departments and external customers. It addresses challenges related to managing complex workflows and ensuring seamless communication across multiple teams and partners.

About the Opportunity

The Operations Coordinator serves as a critical liaison within the Digital Systems team, facilitating efficient operations and project progress. This role ensures effective communication and coordination among internal departments, external customers, and key vendors. By managing administrative tasks, customer inquiries, and data accuracy, the position supports smooth workflow execution and enhances overall team productivity.

Responsibilities

• Manage team inbox and work queues
• Handle daily administrative tasks and customer inquiries
• Assist with expense reports
• Maintain accurate records within the D365 CRM
• Document customer product configurations through partner engagement
• Manage complex pre-sales quote workflows from request to post-sale follow-up
• Facilitate communication and updates across Sales, Operations, Applications Engineers, Digital Product Experts, Contracting, Service, and Accounting
• Design and maintain tracking tools, checklists, and status reports for leadership visibility
• Take ownership of routine workflows, problem-solving, and cross-departmental alignment to ensure timely task completion

Requirements

• Highly task-oriented and enthusiastic professional
• Exceptional attention to detail
• Strong problem-solving skills
• Customer-first mindset
• Ability to manage multiple priorities in a growing organization
• Primarily remote work with occasional travel to company sites or customer locations

Pay

• The expected pay range for this role is between $70,000.00 and $85,000.00 annually