Operations Coordinator

About the role

PerLuxe Travels is seeking an Operations Coordinator for hands-on work centered on workflow control and the day-to-day demands of premium resorts, cruises, Disney trips, family and couples travel, group planning, quotes, and travel-rule research. The role ensures every handoff shows what is complete, what is pending, and who owns the next step within premium travel research operations.

Responsibilities

• Review incoming requests for completeness as part of the Operations Coordinator workflow.
• Maintain the workflow by routing work to the correct next step.
• Track unresolved exceptions through closure.
• Document process issues that repeatedly slow execution.
• Keep recurring work organized by owner and status.

Strong performance is measured by fewer avoidable corrections, timely follow-through, and records that make the next action obvious.

Qualifications

• Confidently use Deadline Management and Exception Management in operations coordination.
• Apply Operations Coordination without losing track of exceptions, owners, or deadlines.
• Document Scheduling decisions clearly so another teammate can follow the reasoning.
• Use sound judgment around Quality Control, especially when escalation is required instead of assumption.

Pay

Base salary: $40,000–$58,000 per year.

Schedule

Full-time, 100% remote within the United States.